Read more about Heavenly Dessert's Privacy Policy and how we use your data online here. Notre histoire Privacy Policy Heavenly Desserts heavenlydesserts.co.uk Last updated: 8 April 2026 | Version 3.2 Franchise Notice: Heavenly Desserts restaurants are operated by independent franchisees. This privacy policy covers Heavenly Desserts’ corporate website and centrally managed marketing activities only. Each franchisee is an independent data controller responsible for the personal data they collect and process in their restaurant (including staff records, CCTV, and in-store transactions). Please ask your local restaurant for details of their own privacy practices. 1. Who We Are Data Controller: Heavenly Desserts Franchise Ltd Company No. 10434042 23 Brunel Parkway, Pride Park, Derby, DE24 8HR ICO Registration: ZB971761 Email: info@heavenlydesserts.co.uk We are the data controller for the personal information collected through our website (heavenlydesserts.co.uk), our mobile app, our email marketing, and our centrally managed customer services. This means we decide how and why your personal information is used, and we are responsible for protecting it. This policy explains what personal information we collect, why we collect it, how we use it, who we share it with, how long we keep it, and what rights you have. It applies to everyone who uses our website, app, or interacts with our marketing. 2. The Law That Applies We comply with the following UK data protection legislation: The UK General Data Protection Regulation (UK GDPR) The Data Protection Act 2018 (DPA 2018) The Data (Use and Access) Act 2025 (DUA Act) — which amends the UK GDPR, DPA 2018, and PECR The Privacy and Electronic Communications Regulations 2003 (PECR) — as amended by the DUA Act ICO Codes of Practice and regulatory guidance Where we process personal information of individuals in the European Union (for example, through our German website heavenlydesserts.de), we also comply with the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and the German Telecommunications-Telemedia Data Protection Act (TDDDG). Our German-specific privacy notice is available separately on heavenlydesserts.de. 3. What Personal Information We Collect Information you give us Your name, email address, and phone number — when you sign up for our newsletter, contact us, or make an enquiry Your order details and delivery address — when you place an order through our website or app Your account details — when you create an account or join our loyalty programme Your payment information — when you make a purchase (processed securely by our payment provider; we do not store your full card details) Your feedback and correspondence — when you contact us, leave a review, or respond to a survey Your franchise enquiry details — if you express interest in becoming a franchisee (including your name, occupation, contact details, preferred locations, and investment range) Information we collect automatically Device and browser information — your IP address, browser type, operating system, and screen resolution How you use our website — pages visited, time spent, links clicked, and referral source Cookie and tracking data — subject to your consent choices (see Section 8 below) Location data — approximate location based on your IP address (we do not track your precise GPS location without your permission) Information from other sources Social media platforms — if you interact with us through Instagram, Facebook, or TikTok, the platform may share limited profile information with us in accordance with their own privacy policies Third-party booking or ordering platforms — if you book a table or place an order through a third-party service linked to our website 4. Why We Use Your Information We only use your personal information where we have a lawful reason to do so. The table below sets out what we do with your information, why, and the legal basis we rely on. What we do Why Legal Basis Process your orders and deliver your food To fulfil your order and provide the service you’ve requested Contract performance (UK GDPR Art. 6(1)(b)) Manage your account and loyalty membership To provide you with account features, loyalty points, and personalised offers Contract performance (UK GDPR Art. 6(1)(b)) Process payments To take payment for orders securely Contract performance (UK GDPR Art. 6(1)(b)) Send you marketing emails and newsletters To keep you informed about offers, events, and new locations Consent (UK GDPR Art. 6(1)(a)) or Soft opt-in (PECR Reg. 22) Analyse website usage and improve our services To understand how people use our website and make it better Recognised legitimate interest (DUA Act — statistical analytics exception) or Consent for non-exempt tracking. The statistical analytics exception only applies where: (i) processing is for aggregate statistics only; (ii) no individual tracking occurs; (iii) IP addresses are anonymised; and (iv) data is not used for any other purpose. Respond to your enquiries and complaints To answer your questions and resolve issues Legitimate interest (UK GDPR Art. 6(1)(f)) Process franchise enquiries To assess and respond to expressions of interest in becoming a franchisee Legitimate interest (UK GDPR Art. 6(1)(f)) Prevent fraud and protect security To detect and prevent fraudulent activity and protect our website Contract performance (UK GDPR Art. 6(1)(b)) Comply with legal obligations To meet tax, accounting, and regulatory requirements Contract performance (UK GDPR Art. 6(1)(b)) Where we rely on legitimate interest, we have carried out a balancing assessment to ensure our interests do not override your rights and freedoms. You can ask us for details of these assessments at any time by contacting us. 5. Marketing Communications We will only send you marketing emails if you have given us your consent, or if you have previously purchased from us and we are sending you information about similar products or services (known as the “soft opt-in” under PECR Regulation 22). The soft opt-in only applies where: (i) you purchased a product or service from us; (ii) we are marketing our own similar products or services (not third-party products); and (iii) you were given a clear and simple opportunity to opt out at the time of purchase, and we continue to offer that opportunity in every subsequent message. Every marketing email we send includes a clear unsubscribe link. You can opt out at any time and we will stop sending you marketing within 48 hours of your request. We do not share your email address with any third party for their own marketing purposes. 6. Who We Share Your Information With We share your personal information with the following categories of organisations, all of whom are bound by data processing agreements and are required to protect your information: Category What they do for us Where data is processed E-commerce platform (incoming) Our website is migrating to a new e-commerce platform for online ordering EU (Ireland) / Canada Social media platforms We maintain business pages on social media. When you interact with our pages, the platform processes your data under their own privacy policy. EU (Ireland) / USA (with safeguards) Ordering and loyalty platform Manages our online ordering, table bookings, and loyalty programme UK Payment processor Processes card payments securely. We do not see or store your full card number. EU (Ireland) Email marketing platform Sends our newsletters and marketing emails to subscribers who have opted in USA (Data Privacy Framework certified, with Standard Contractual Clauses) Analytics provider Helps us understand how people use our website so we can improve it. IP addresses are anonymised. EU (Ireland) / USA (with safeguards) Cookie consent platform Manages your cookie preferences and records your consent choices EU (Germany) Website hosting provider Hosts our website and processes form submissions on our behalf EU / Israel (adequate jurisdiction) We may also share your information with law enforcement, regulators, or other authorities if we are required to do so by law or to protect our legal rights. We do not sell your personal information to anyone. 7. International Data Transfers Some of our service providers process data outside the UK. When this happens, we ensure your information is protected by one or more of the following safeguards: The country has been assessed as providing an adequate level of data protection (an “adequacy regulation” under UK GDPR) An International Data Transfer Agreement (IDTA) or the ICO’s Addendum to EU Standard Contractual Clauses is in place with the recipient — these are the UK-specific transfer mechanisms approved by the ICO under UK GDPR The recipient is certified under the EU-US or UK-US Data Privacy Framework We have carried out a Transfer Risk Assessment to confirm the transfer does not undermine the protection of your information You can ask us for details of the safeguards in place for any specific transfer by contacting us. 8. Cookies and Similar Technologies Our website uses cookies and similar technologies. A cookie is a small file placed on your device that helps us provide and improve our services. Cookies that do not require your consent Under PECR (as amended by the DUA Act 2025), certain cookies do not require your prior consent: Essential cookies — essential for the website to function (for example, security tokens, session management, and your cookie consent preferences) Analytics cookies — where the sole purpose is to collect aggregate statistics to improve our website, and we provide you with clear information and a simple way to opt out Functional cookies — where the purpose is to adapt how the site looks or works for your device or preferences Cookies that require your consent The following types of cookies are only placed on your device if you give us your consent through our cookie banner: Marketing cookies — used by social media platforms and advertising networks to show you relevant advertisements Third-party tracking cookies — placed by embedded content (such as social media feeds) that may transfer data to third-party servers You can change your cookie preferences at any time by clicking the cookie settings link in bottom left of our website. Our separate Cookie Policy provides full details of each cookie we use, its purpose, and how long it lasts. We take our cookie obligations seriously. If you have any concerns about how we use cookies, please contact us or visit our separate Cookie Policy for full details. 9. How Long We Keep Your Information We keep your personal information only for as long as we need it for the purposes described in this policy, or as required by law Type of information How long we keep it Why Order and transaction records 6 years from the date of the transaction UK tax and accounting law (HMRC requirements) Marketing consent records For as long as you remain subscribed, plus 6 years after you unsubscribe To demonstrate we had valid consent if challenged Website analytics data 14 months maximum Minimise data held; best practice Cookie consent records 12 months, then re-consent requested ICO guidance on consent freshness Customer service records 3 years after the enquiry is closed To resolve follow-up issues and complaints Franchise enquiry records 3 years after last contact To manage the franchise application pipeline; to respond to follow-up enquiries from applicants; and to defend any legal claim arising from the franchise application process. The 3-year period reflects the standard limitation period under the Limitation Act 1980 for contractual and pre-contractual claims. Account and loyalty data For as long as your account is active, plus 2 years after closure To allow account reactivation and resolve disputes When the retention period expires, we securely delete or anonymise the information so it can no longer identify you. 10. Your Data Protection Rights Under UK data protection law, you have the following rights. These are not absolute — some apply only in certain circumstances. Right What it means Access You can ask us for a copy of the personal information we hold about you. Under the DUA Act 2025, we will carry out a reasonable and proportionate search to locate your information. Withdraw consent Where we rely on your consent, you can withdraw it at any time. This does not affect any processing that took place before you withdrew consent. Object to direct marketing You have an absolute right to object at any time to us using your personal information for direct marketing purposes. This right is unconditional — we do not need to demonstrate compelling grounds and we must stop immediately. To exercise this right, contact us at info@heavenlydesserts.co.uk or use the unsubscribe link in any marketing email. Objection You can object to our use of your information where we rely on legitimate interest. We will stop unless we can demonstrate compelling grounds. Data portability You can ask us to provide your information in a structured, commonly used format so you can transfer it to another organisation. Restriction You can ask us to limit how we use your information while a concern is being resolved. Erasure You can ask us to delete your personal information in certain circumstances (for example, if we no longer need it or you withdraw your consent). Rectification You can ask us to correct any information that is inaccurate or incomplete. Complaint You have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data protection rights have been breached. To exercise any of these rights, please contact us at info@heavenlydesserts.co.uk . We will respond within one month. If your request is complex, we may extend this by a further two months and will let you know. 11. Children’s Privacy Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental or guardian consent. If you are under 13, please ask a parent or guardian before using our website or providing any personal information. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately at info@heavenlydesserts.co.uk and we will delete it. Where we rely on consent to process personal data and the user is under 13, we require a parent or guardian to provide that consent on their behalf, in accordance with UK GDPR Article 8 and the Data Protection Act 2018. Children aged 13 and over may provide their own consent for data processing. Where our services are likely to be accessed by children under 18, we apply the standards set out in the ICO’s Age Appropriate Design Code (Children’s Code). This means we apply privacy by default, minimise data collection, disable non-essential cookies by default for younger users, and do not use nudge techniques to encourage children to share more information than necessary. If you are a parent or guardian and believe we have collected personal information about a child under 13 without appropriate consent, please contact us immediately at info@heavenlydesserts.co.uk and we will delete it. 12. How We Protect Your Information We take the security of your personal information seriously and use appropriate technical and organisational measures to protect it, including: Encryption of data in transit (HTTPS/TLS) across all our websites Access controls limiting who within our organisation can access personal information Regular security reviews of our website and the services we use Confidentiality obligations on all staff who handle personal data Data processing agreements with all third-party service providers No system is completely secure. If you believe your information has been compromised, please contact us immediately. 13. Automated Decision-Making We do not currently use any automated decision-making (including profiling) that produces legal effects or similarly significant effects on you. If this changes, we will update this policy and, where required, seek your consent or provide you with the right to contest the decision and request human review. 14. Changes to This Policy We may update this privacy policy from time to time to reflect changes in how we use your information, changes in the law, or updates to our services. When we make significant changes, we will notify you by placing a prominent notice on our website and, where you are a registered user, by email. The “Last updated” date at the top of this policy will always show when it was last revised. 15. Contact Us If you have any questions about this privacy policy, want to exercise your data protection rights, or have a concern about how we handle your information, please contact us: Email: info@heavenlydesserts.co.uk Post: Privacy Enquiries, Heavenly Desserts Franchise Ltd, 23 Brunel Parkway, Pride Park, Derby, DE24 8HR Supervisory Authority You have the right to raise a concern with the UK’s data protection regulator: Information Commissioner’s Office (ICO) Website: ico.org.uk Telephone: 0303 123 1113 Live chat: available on the ICO website We would appreciate the opportunity to address your concerns directly before you contact the ICO, but you are entitled to contact them at any time.

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. Croffles and Waffles < BACK BISCOFF & WHITE CHOCOLATE CHOCOLATE ² WHITE CHOCOLATE & RASPBERRY KEBEUNO CRUNCH I’LL HAVE WHAT SHE’S HAVING WHITE CHOCOLATE, RASPBERRY & COCONUT LOTUS BISCOFF ROYALE PISTACHIO AND WHITE CHOCOLATE CRUNCH

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. Milk Cakes and Cheesecakes < BACK VANILLA, PISTACHIO & ROSE MILK CAKE LOTUS BISCOFF MILK CAKE SAFFRON MILK CAKE LOTUS BISCOFF & WHITE CHOCOLATE CHEESECAKE ETON MESS CHEESECAKE SAN SEBASTIAN CHEESECAKE GROW UP

Read more about the Heavnely Desserts Foundation which was set up with the goal of providing people in developing countries with access to clean drinking water. Notre Fondation LE DON DE L'EAU L'eau est la nécessité la plus fondamentale pour la vie quotidienne et la survie, mais des millions de personnes n'ont pas accès à une eau salubre et propre. L'accès à l'eau potable est un droit humain et nous nous efforçons d'assurer une plus grande égalité de l'eau dans le monde. Dans de grandes parties du monde, des conditions météorologiques imprévisibles entraînent de graves sécheresses. La sécheresse a un effet domino - premièrement, il n'y a pas d'eau à boire et deuxièmement, les récoltes échouent. Ce sont les femmes et les enfants qui souffrent le plus, souvent obligés de faire de longues marches pour aller chercher de l'eau sale, ce qui les empêche d'aller à l'école, de gagner leur vie et de réaliser leurs rêves. Nous pensons que nous avons tous la responsabilité morale de redonner, la Heavenly Desserts Foundation a été créée dans le but de fournir aux habitants des pays en développement un accès à l'eau potable. CHAQUE MINUTE, UN NOUVEAU-NÉ MEURT D'UNE INFECTION CAUSÉE PAR LAC K D'EAU POTABLE ORGANISATION MONDIALE DE LA SANTÉ, 2015 Mettons-nous au travail... Nous pensons que chacun a le droit de boire de l'eau potable et d'avoir un endroit sûr pour aller aux toilettes. Lorsque les gens ont ces choses, ils peuvent mener une vie saine, digne et productive. Heavenly Desserts Cares travaille avec des organisations caritatives du monde entier qui ont un accès et une infrastructure pour livrer dans les régions où nous visons à faire la différence. Nous avons mis de côté un montant de nos bénéfices pour redonner aux moins fortunés. Nous nous concentrons sur les puits d'eau et les pompes, cela aide à fournir de l'eau potable pour boire, se laver et nettoyer, pour faire pousser des cultures et pour abreuver les animaux. Cela peut conduire à une vie plus saine, à une meilleure chance d'aller à l'école ou au travail et à sortir de la pauvreté. IN PARTNERSHIP WITH Communities we've helped

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. Tapas Bottomless Body Text Do something different this February? Date night, mates night, family time at Heavenly Desserts we have an indulgent treat for you with our Tapas dessert range. Every Thursday - Sunday throughout February until 9th March ( including Valentines Day) For only £21.95pp (£24.95pp in London Marylebone) you and your group get bottomless tapas and 1 mojito per person for 90 minutes. Feeling a little bit fancy? Upgrade your mojito to a bottle on our Nozeco for only +£4. Our dessert tapas is great for anyone who fancies something different, or for those wanting a few smaller items to tempt those taste buds. Here at Heavenly Desserts we pride ourselves on being a premium dessert restaurant with no two restaurants looking to same, your desserts experience will leave you feeling spoilt. . Terms & Conditions •A minimum of 2 people •90 minutes will start as soon as the first order is placed •Offer price includes 1 mojito per person •No takeaway i.e food cannot be taken off the premises •Dine in only •1 dip per person •Maximum of 3 plates ordered per person at a time •3 plates to be cleared as next order is taken •1 bottle of Nozeco available for +£4 surcharge bottle when ordered instead of mojitos ( only one bottle at supplemented price) •Offer available Thursday – Sunday all day until 9th March •Offer will also be available on Wednesday 14th February Sweet Regards Heavenly Desserts

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. Accueil Experiences Expériences We're not offering any experiences at the moment. Check back soon.

Discover Heavenly Desserts' tasty new sweet boa buns for you to indulge on at one of Heavenly Desserts' restaurants in the UK. wow sweet bao a heavenly colla'bao 'ration Body Text Our love for Asian influenced sweet treats continues as we proudly announce our partnership with Asian inspired grocers itsu in the launch of their new sweet bao buns . Exclusive to Heavenly Desserts restaurants, these bao buns come with a velvety smooth chocolate centre with a salted caramel dipping sauce to transcend your senses – wow sweet bao! Served in a traditional bao bun bamboo steamer, these sweet buns offer the same fluffy texture as traditional Itsu steamed buns. With the dough folded and sealed to enclose the rich and sweet chocolatey filling , savour confidently with one hand whilst you sip on a Cherry Blossom & Lychee Seltzer with the other. These melt in the middle hot fluffy buns are ready to grace our restaurants from 22nd June 2023. Run, don’t walk to your nearest Heavenly location to indulge in this truly heavenly colla’bao ’ration. How to bao... Despi te their origin, bao buns are traditionally not meant to be eaten with chopsticks. Food taste better when you eat it with your hands – so get stuck in and eat like nobodies watching... we’ll supply the napkins! Grab, dip and enjoy. Take a bao - these fluffy buns are the chocolatey sweet treat we never knew we needed! Exclusive to Heavenly Desserts text here about how its exclusive to hd stores only blah blah blah Summer's Sweet Treats To play, press and hold the enter key. To stop, release the enter key.

Explore the latest additions to our dessert menus with our Spring collection, available at all our restaurants across the UK. Heavenly Desserts' Sweet Paradise INTRODUCING Body Text Welcome to Heavenly Desserts, where dessert dreams come true. Our new menu is a dessert lover's paradise, designed to tantalize your taste buds. From vegan croffles to showstopper cheesecakes, there's something for everyone in our delectable world. Treat Yourself with Our Newest Additions: Vegan Croffles : Now, even our vegan friends can join the indulgence. Try our Pistachio and Dark Chocolate or Biscoff croffles . Coffee Delights : Pair your desserts with our rich and aromatic Maple & Chai Cream Latte , velvety Macchiato, and the sweet temptation of Cafe Bombon. Signature Croffles : Dive into our "Bueno Crunch Croffle " with White Chocolate & Hazelnut sauce, mini amaretti, and more. Or indulge in the "Mocha Croffle " with Milk Chocolate & Cappuccino sauces. Cheesecake Extravaganza : Don't miss our "San Sebastian Cheesecake " and "Rasmalai Red Velvet Cheesecake. " And for the ultimate surprise, try our "Milk Chocolate Bon Bon Cheesecake " and "White Chocolate Bon Bon Cheesecake." Caramel Monkey Bread : A symphony of flavours with cinnamon butter dough, warm apple compote, salted caramel sauce, toasted pecans, and Madagascan vanilla gelato. French Toast Bliss : Savor the "Biscoff and Banana French Toast " or the "Berry French Toast, " each a delectable creation. Refreshing Beverages : Complement your dessert journey with our Maple & Chai Cream Latte, Macchiato, or Cafe Bombon, along with our tantalizing "Mango & Rose Lassi ," "Iced Rose Chocolate, " and "Passion Fruit & Vanilla Milkshake. " Visit your nearest Heavenly Desserts restaurant to explore this dessert wonderland. It's time to create moments of pure indulgence, satisfy your sweet cravings, and make memories that'll leave you craving for more.

Get ready to indulge in a new brunch experience at Heavenly Desserts... Brunch by Heavenly Desserts offers a new and exciting twist on brunch, now being served daily until 4.30pm. Savour exquisite dishes like Keralan Spiced Beans on Sourdough, Bacon & Egg Croffle, and our Signature Chai & Pecan Granola. You didn't know we serve brunch? Discover a brunch experience like no other at Heavenly Desserts. Served daily until 4 PM, our menu features elevated dishes such as Hot Honey Halloumi Flatbread and the indulgent Strawberry Cheesecake Pancake Stack. With welcoming interiors, attentive service, and carefully crafted dishes, every visit offers a luxurious and relaxing dining experience. Brunch isn’t just a meal, it’s a moment to indulge, unwind, and savour something truly special every day of the week. VIEW OUR NEW MENU AVAILABLE AT ALL RESTAURANTS Every day, until 4pm We believe brunch should be for all ages. Our Kids’ Brunch Menu features smaller portions of favourites, from crispy Cod Goujons to a classic Full Breakfast. Thoughtfully prepared and full of flavour, our kids’ dishes ensure everyone can savour that elevated brunch experience. VIEW OUR NEW KIDS MENU

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. OUR MENU Sweet RESOL UTIONS ABOUT US For over a decade, we’ve been delighting customers with our delicious desserts. We opened our doors in 2008 and have led the way in dessert dining ever since. With flavours ranging from classic to contemporary, our desserts deliver a dining experience like no other. About This Is How We Do It THIS IS HOW WE DO IT I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. Feel free to drag and drop me anywhere you like on your page. I’m a great place for you to tell a story and let your users know a little more about you.😱 🍩 🍪 This is a great space to write long text about your company and your services. You can use this space to go into a little more detail about your company. Talk about your team and what services you provide. OUR MENU VIEW MORE 🥐 Take Me Home 🥐 Take Me Home 🥐 Take Me Home 🥐 Take Me Home 🥐 FOLLOW US #CRSNBAKERY Instagram Contact

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. Brunch Mains and Sweets < BACK POACHED EGGS ON SOURDOUGH SCRAMBLED EGGS ON SOURDOUGH EGGS BENNY WITH LAMB RASHERS EGGS BENNY WITH ROASTED FLAT MUSHROOMS MASALA TOAST, EGGS & BEANS AVOCADO & FETA SOURDOUGH PASTRAMI & SWISS FLATBREAD HOT HONEY HALLOUMI FLATBREAD TANDOORI COD GOUJON SARNIE EGGS SKILLET SHAKSHUKA THE FULL BREAKFAST THE VEGGIE BREAKFAST BRUNCH POWER BOWL HASH BROWN BITES X SRIRACHA MAYO HASH BROWN BITES X SRIRACHA MAYO With hot chilli honey & za’atar HASH BROWN BITES X SRIRACHA MAYO With hollandaise & lamb rashers GARLIC BUTTER FLATBREAD BLUEBERRY & VANILLA CREAM PANCAKE STACK STRAWBERRY CHEESECAKE PANCAKE STACK RED BERRY FRENCH TOAST CHOCOLATE & BANANA FRENCH TOAST STRAWBERRY, PASSION FRUIT & VANILLA CHOCOLATE HAZELNUT CROFFLE CHOCOLATE HAZELNUT CROFFLE

Read more about our Cookie Policy, how we collect and use them and the types of cookies we use. Click to find out more Notre histoire This cookie policy applies to both the Heavenly Desserts website and mobile app and should be read in conjunction with our Privacy Policy. This cookie policy applies to both the Heavenly Desserts website and mobile app and should be read in conjunction with our Privacy Policy. What are cookies? Cookies are very useful tools to improve your experience and use of our website. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. Why do you use cookies? Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a more personal experience when you browse our website and allows us to resolve any problems and to improve our site. What cookies do you use? We use the following cookies: Necessary Cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. Performance Cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Targeting Cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to remember your preferences and to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. Cookie Domain Description Duration type yt.innertube::nextId youtube.com This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. never Advertisement yt.innertube::requests youtube.com This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. never Advertisement CONSENT .googleapis.com YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. 2 years Analytics CONSENT youtube.com YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. 2 years Analytics CONSENT .google.com YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. 2 years Analytics _fbp .heavenlydesserts.co.uk This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. 3 months Advertisement test_cookie .doubleclick.net The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. 15 minutes Analytics VISITOR_INFO1_LIVE .youtube.com A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. 5 months 27 days Analytics YSC .youtube.com YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. session Advertisement _gat_gtag_UA_* .heavenlydesserts.co.uk Google Analytics sets this cookie to store a unique user ID. 1 minute Analytics _gid .heavenlydesserts.co.uk Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. 1 day Analytics _ga_* .heavenlydesserts.co.uk Google Analytics sets this cookie to store and count page views. 1 month 4 days Analytics Do third parties use cookies? Please note that third parties may also use cookies on our website, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be performance cookies or targeting cookies. To deactivate the use of third party advertising cookies, you may visit the manage preference page to manage the use of these types of cookies. How do I manage my cookie preferences? On the cookies pop up on our website you will be provided with two options, you can either accept all cookies or click the ‘manage cookies’ options which will allow you to select which cookies you prefer. See the table below for information about the individual cookies we use. You can update your cookie preferences by visiting our cookie preference management page. What happens if I disable cookies? If you disable cookies, that will mean that your experience of using our website won’t be to its full potential, as some of the cookies help us to identify and resolve errors or display relevant content. How can I block cookies? You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including necessary cookies) you may not be able to access all or parts of our website. I have a question about cookies You can contact our Data Manager on support@heavenlydesserts.co.uk with any queries.