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Click to find out how you could become a Franchise partner of Heavenly Desserts and grow your business portfolio. Notre histoire Copy of HOME New Page MENU CHOOSE STORE À PROPOS DE NOUS À PROPOS DE NOUS New Page New Page New Page New Page New Page New Page À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS EMPLACEMENTS New Page New Page LIVRE Members DRAFT MENU BUILD 2024 Copy of Home More heavenly FRANCHISING WITH Founded in 2008 and expanding into its current form in 2012, Heavenly Desserts offers the opportunity for people to enjoy a luxurious sweet creation throughout the UK. Heavenly Desserts continues to be an innovator in the world of luxury desserts and for our future development, we have invested in an infrastructure with a capability to build a 200 outlet franchise system. Heavenly Desserts is looking for new franchise partners who have the appetite for multiple units and could be either an existing food and beverage franchisee or someone looking to diversify their business portfolio or a new franchisee with great food and beverage experience looking to create their own business with a trusted brand. We offer development opportunities to incoming, quality franchisees in three formats; neighbourhood, café and flagship. our floor-space requirements range between; 900 – 1,200 square foot for a circa 30 seat neighbourhood store. 1,300 - 1,700 square foot for a circa 50 seat café store. 2,000 – 2,200 square foot for a circa 80 seat flagship larger store The number of sweet bakery and dessert treats that Britons munch through each year. NDP Group The increase in the sweet bakery and dessert sales over the past 5 years. NDP Group FINANCIAL SUPPORT Assistance with gaining bank funding on excellent terms. A clear and transparent financial model. A fair, principled, and even-handed franchise agreement. TRAINING & RECRUITMENT A comprehensive and industry leading training programme. Assistance with employee recruitment. STORE DEVELOPMENT Delivery of an exclusive territory within our comprehensive and modern mapping process. Access to our first-class supplier chain. Provision of a complete turnkey operation, fully fitted and equipped. OPERATIONAL SUPPORT Experienced and thorough operational support at both store and HQ level. Back-of-house administrative support included. We can provide support with finding the right solution to look after your VAT, monthly P&L statements, payroll service and year-end accounts, allowing you to focus on your guests and your growing your business. MARKETING SUPPORT Exciting and varied marketing programmes, starting with local, then regional and national events, as our store base grows. FUTURE PLANNING Suitable franchisees will be offered the opportunity to develop their own store base over an agreed period; Not too fast, not too slow. We discuss your exit strategy before you even start, as we know each person wants their own outcomes and we help you work towards that. Interested? We'd love to hear from you. Name Occupation Email Phone Number 1st prefered location 2nd prefered location 3rd prefered location How did you hear about us? Choose an option Investment Capital Choose an option Your message Send Thanks for submitting!

Heavenly Desserts have dessert shop locations across the UK. Click to find the closest store to where you live and try our award-winning desserts you are sure to enjoy. Our location s Select Region ABERDEEN Next BATH Next BIRMINGHAM, HANDSWORTH Next BIRMINGHAM, SUTTON COLDFIELD Next BRADFORD, LEEDS ROAD Next CAMBRIDGE Next COLCHESTER Next DUNDEE Next GLASGOW, FORT Next LEAMINGTON SPA Next LIVERPOOL Next LONDON, ELEPHANT AND CASTLE Next LONDON, KINGSBURY Next LONDON, TOOTING Next LOUGHBOROUGH Next MERRY HILL Next NEWCASTLE Next OXFORD Next ROTHERHAM Next SLOUGH Next WATFORD Next BASILDON Next BATLEY Next BIRMINGHAM, MOSELEY Next BLACKBURN Next BRIGHTON Next CARDIFF Next COVENTRY Next EDINBURGH, FOUNTAIN PARK Next HUDDERSFIELD Next LEEDS Next LONDON, CROYDON Next LONDON, GALLIONS REACH Next LONDON, MARYLEBONE Next LONDON, WALTHAMSTOW Next MANCHESTER, CHEETHAM HILL Next MIDDLESBROUGH Next NORTHAMPTON Next PETERBOROUGH Next RUSHDEN LAKES Next SOUTHAMPTON Next WOLVERHAMPTON Next BASINGSTOKE Next BEDFORD Next BIRMINGHAM, SHIRLEY Next BRADFORD, GREAT HORTON RD Next BURNLEY Next CASTLEFORD Next DERBY Next GLASGOW, CITY Next HULL Next LEICESTER Next LONDON, EALING Next LONDON, HOUNSLOW Next LONDON, STRATFORD Next LONDON, WEMBLEY Next MANCHESTER, RUSHOLME Next MILTON KEYNES Next NOTTINGHAM Next PRESTON Next SHEFFIELD Next WALSALL Next YORK Next "One of my favourite dessert places... been here a few times now and its become my local go to dessert spot! So many different options to choose from, desserts taste just as delicious as they look & service has always been really good!" Dhanvi Shah, May 2023

Since 2008, Heavenly Desserts the UK's number one dessert restaurant have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. CHECK IT OUT NOTRE APPLICATION Accédez instantanément à des offres exclusives et commencez à accumuler vos points de récompense dès aujourd'hui. CLIQUEZ ET COLLECTEZ Commandez votre expérience Heavenly Desserts en ligne et récupérez en magasin. CARTES CADEAUX Vous aimez quelqu'un qui aime les desserts ? Le cadeau parfait pour les anniversaires et les fêtes. Join the club and be the first to find out about our latest news and receive exclusive offers... First Name Email Date of birthday * required Gender Select Your Favourite Location Which restaurant? Tick here to allow us to send you emails with great offers & information about what's going on at our restaurants. * JOIN Thanks for submitting! Follow us on Instagram @heavenlydesserts Load More CÉLESTE À MAISON Notre célèbre glace italienne, notre chocolat belge et bien plus encore à déguster dans le confort de votre foyer. LA FRANCHISE AVEC NOUS Vous rêvez de posséder votre propre restaurant et comprenez le vrai sens de l'hospitalité ? Aucun post publié dans cette langue actuellement Dès que de nouveaux posts seront publiés, vous les verrez ici.

Join the Heavenly Desserts family and realise your future career as a team member, supervisor, or manager. View our latest roles across all our locations here. Notre histoire Our dessert restaurants are truly one-of-a-kind places to work (though we might be a bit biased!) For 15 years, we've had one simple aim- to deliver amazing dessert experiences that spark joy for every guest, and we're pretty proud of what we do. To maintain our commitment to quality, we need top-tier talent on our team. That's why we place a high value on recruiting the best hospitality professionals out there. We work hard, support each other, and have fun while doing it. And when we succeed, we celebrate together. Finding great people can be tough, but we're dedicated to providing flexible working patterns, a great working environment, and ample opportunities for advancement. We're committed to helping our employees develop into fantastic team members, supervisors, and managers. Whether you're just starting out in your career, looking for a change of pace, or searching for a company you can trust to grow with, we'd love to welcome you into our family. APPLY FOR A ROLE WITH US Upload your CV Upload your CV Upload supported file (Max 15MB) First name Last name Email Phone Which location are you applying for? Location Position Choose an option Tell us a little bit about yourself... Subscribe to our newsletter? View terms of use SUBMIT

If you have a query you would like answering, or would like to find out more about our restaurants, click to contact us at either of our locations across the UK. Enclenchez votre printemps GET IN TOUCH We'll do our very best to get back to you within 5 working days. Due to the volume of requests we get, we may not be able to respond to every message. Looking for Careers? Click here. First Name Last Name Email What's it about? Choose an option Location Which restaurant? Date of visit * required Time of visit Message I want to subscribe to the newsletter. Send Thanks for submitting! OUR RESTAURANTS The best way to contact our stores directly is via e-mail; Head to the locations page to find their details. OUR LOCATIONS OUR DELIVERY PARTNERS We cant take credit for the hard work of our delivery partners so please contact them directly for any feedback. Where is my nearest Heavenly Desserts Restaurant? You can find your nearest Heavenly restaurant, check its opening hours and facilities via our restaurant locator. What time do your restaurants open? Our restaurant opening hours vary, but you can check all restaurant opening hours via our restaurant locator. Which of your restaurants provide disability access? We aim to provide for all customers, and you can check the disability access and facilities of each of our restaurants by contacting them directly, details for each restaurant can be found on our restaurant locator. If you require any additional access or assistance, please ask and we’ll be happy to help. Is there parking available at your restaurants? Some of our restaurants may have parking facilities or nearby parking available – be sure to check our restaurant locator and always plan ahead before driving to one of our restaurants to avoid any disappointment. Do your restaurants allow smoking or the use of e-cigarettes? Smoking is not permitted in any Heavenly Desserts Restaurants– this includes the use of e-cigarettes. For those restaurants with outdoor seating areas, smoking may be permitted, and this is to each restaurants discretion. Can I book a reservation online? Currently, there is no online booking system, and we only accept walk-ins. Do your restaurants welcome dogs? We do not allow dogs on our premises, with the exception of guide and assistance dogs. What payment methods are accepted in Heavenly Desserts Restaurants? All restaurants accept both cash and card payments. Where can I purchase a Heavenly Desserts gift card? Gift cards are currently available to purchase in all UK restaurants. Do you have a menu I can view online? Yes, we do! You can view our main, vegan and drinks menu online here . Our menu is also available to download as a PDF, just in case you need to share it. Is your food and drink halal? Yes, all food and drink in every store is 100% halal. Do you serve alcohol in your restaurants? No alcohol is served on the premises of any of our restaurants. Does Heavenly Desserts have a mailing list I can subscribe to? We do, indeed! Sign up to our mailing list and you’ll be the first to hear about all things Heavenly. This includes any new and exciting desserts, promotions, offers and news. How can I get in touch? You can get in touch by submitting a message on our contact page. Alternatively, you can find the contact details for all our restaurants via our restaurant locator. How can I order Heavenly Desserts online? You can order your favourite desserts by using third party delivery partners, including Uber Eats, Deliveroo and Just Eat. You can also order for click & collect from your nearest Heavenly Desserts Restaurant. I’m not satisfied with my click & collect order, who do I contact? We’re sorry to hear you’re not entirely happy with your click & collect order and we’re always here to help. Please use our restaurant locator. and reach out to the restaurant you ordered from directly. I have an issue with my order through a third-party delivery partner, who do I contact? We’re sorry to hear that you weren’t satisfied with the service from our third-party delivery partner. For any issues on goods in transits, delivery times or other delivery partner related queries, please contact the delivery partner directly. Is there WiFi available at all Heavenly Desserts Restaurant? Yes, all restaurants offer free WiFi for guests. Sign up to Smarter WiFi in a few easy steps to make the most of your visit to Heavenly Desserts. Why am I required to give my details when using WiFi at Heavenly Desserts? Our WiFi provider, Smarter WiFi, requests some basic info from our guests for a handful of reasons, with the main reason being security to protect guests from any viruses or spam. Once signed up, you’ll be remembered by Smarter WiFi and automatically connect on any future visits to store. When registering your details to our WiFi provider, you will also be given the option to opt in and out of any email marketing. What are the T&Cs of using the WiFi available in Heavenly Desserts Restaurants? The terms and conditions for using our WiFi can be found on the splash page when attempting to connect to our WiFi. I’d like to work in a Heavenly Desserts Restaurant, how do I apply? If you’re interested in working with us at a Heavenly Desserts Restaurant, you can upload your CV and apply online by visiting our careers page. Where can I find out information on franchise opportunities with Heavenly Desserts? Interested in franchising with us? Great! You can find out more information on our franchise and first steps to working with us here . HAVE A QUESTION?

Get more of what you love with the Heavenly Desserts app. Earn and spend points on your favourite sweet treats, skip the queues with click & collect and order desserts from your phone with just a few taps with order to table. Download our app and receive £5 off your first order. Notre histoire New Page New Page Copy of HOME New Page MENU CHOOSE STORE À PROPOS DE NOUS À PROPOS DE NOUS New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS EMPLACEMENTS New Page New Page LIVRE Members DRAFT MENU BUILD 2024 Copy of Home Copy of Home Search Results More Franchising Made Easy We offer our franchisees a complete property advisory service specialising in locations, leasehold (rent reviews, lease renewals) town planning, business rates, as well as full negotiations of rent-free periods and capital contribution from landlords. Through our network of agents up and down the country, our market knowledge enables us to provide a high-quality service to our franchisees in a sector that is constantly evolving and reacting to the current economic climate. Heavenly Franchising Franchisees are never lost in the system; we take ownership of every job to ensure the process is smooth. Our decisions are based on what is best for the franchisee, not on what is most profitable for Heavenly Desserts. We provide service on Director level for all our franchisees, and this is illustrated by our proven track record of successfully located premises and excellent negotiated leases with support of our approved team of recommended lawyers. We work hand-in-hand with our franchisees to ensure their objectives are not only met, but exceeded; we apply added value and fresh innovative ideas to deliver results. The Shopfit Each store fit-out is individually designed by the Heavenly Desserts architectural team so that no two stores will ever be entirely the same. We will work together to find the best solution to all our needs. From there Heavenly Desserts will manage and control the design, build, and handover of the store via a ‘turn key’ shop-fit solution. • No Cooking • No Extraction • No Gas Required • No Alcohol • Easy A3 Application Funding Your Heavenly Dream Paul Davies, a BFA accredited franchise consultant working within the UK and International markets, has expertise in, and access to franchise funding right across the globe. The expertise is there for putting this in place for small, medium or large entities. No amount is too small or too large, but must be reasonably matched by the quality of the applicant. Your Heavenly Desserts The service we offer is from concept to completion of entire shopfit to delivery and installation. This involves full layout designs, 3D renders and elevation, M&E Design, full fitout of the shopfit including manufacturing of all the furniture. Full compliance with building control regulations and implementation of a fire risk assessment. We create interior design visuals to satisfy a wide variety of purposes. From marketing to personal use, we can help you visualise your new store when all you have is a floor plan or even a sketch.

Since 2008, Heavenly Desserts the UK's number one dessert restaurant have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. New Beginnings CARTES CADEAUX YOUR REWARDS CARTES CADEAUX OUR MENU Vous aimez quelqu'un qui aime les desserts ? Le cadeau parfait pour les anniversaires et les fêtes. CLIQUEZ ET COLLECTEZ Commandez votre expérience Heavenly Desserts en ligne et récupérez en magasin. NOTRE APPLICATION Accédez instantanément à des offres exclusives et commencez à accumuler vos points de récompense dès aujourd'hui. RESOLUTIONS AWAIT Join the club and be the first to find out about our latest news and receive exclusive offers... Notre carte Prêt à ravir vos sens et à créer des souvenirs encore plus doux, place à notre nouvelle carte. Créé avec dévouement et passion, notre menu a été « fait avec amour » et créera des moments paradisiaques pour tous ceux qui en feront l'expérience. NOS CARTES Our Restaurants The UK's number one dessert restaurant FIND NEAREST LOCATION CÉLESTE À MAISON Notre célèbre glace italienne, notre chocolat belge et bien plus encore à déguster dans le confort de votre foyer. NOTRE FONDATION Notre mission est d'apporter des installations d'eau potable à ceux qui en ont besoin, à travers le monde. LA FRANCHISE AVEC NOUS Vous rêvez de posséder votre propre restaurant et comprenez le vrai sens de l'hospitalité ? Aucun post publié dans cette langue actuellement Dès que de nouveaux posts seront publiés, vous les verrez ici. Choose YOUR COUNTRY UK USA CANADA PAKISTAN

Read more about Heavenly Dessert's Privacy Policy and how we use your data online here. Notre histoire About Us We are committed to ensuring your privacy is protected. This Privacy Policy sets out details of the information that we may collect from you and how we may use that information. Please take your time to read this Privacy Policy carefully. When using our website, this Privacy Policy should be read alongside the website terms and conditions. This Privacy Policy describes how Heavenly Desserts Franchise Ltd, and franchised stores, trading under license as Heavenly Desserts ("we" or "us" or "our") collect and process data about individuals. For the purpose of the General Data Protection Regulation (2016/679) and the Data Protection Act 2018 (the “Legislation”), the data controller is Heavenly Desserts Franchise Ltd, a company registered with number 10434042. The registered address is 23 Brunel Parkway, Pride Park, Derby, England, DE24 8HR. If you have any questions about this policy, including any requests to exercise your legal rights, please contact our Data Privacy Manager at support@heavenlydesserts.co.uk What Information we collect and when We only collect information that we know we will genuinely use and in accordance with the data protection regulations. Throughout this document we refer to Data Protection Legislation means the Data Protection Act 2018 (DPA2018), United Kingdom General Data Protection Regulation (UK GDPR), the Privacy and Electronic Communications (EC Directive) Regulations 2003 and any legislation implemented in connection with the aforementioned legislation. Where data is processed by a controller or processor established in the European Union or comprises the data of people in the European Union, it also includes the EU General Data Protection Regulation (EU GDPR). This includes any replacement legislation coming into effect from time to time. We may collect: Information you give us. This is information about you that you give us by filling in forms on our website www.heavenlydesserts.co.uk (our “Site”) or by corresponding with us by phone, e-mail, in our restaurants or otherwise. It includes information you provide when you register to use our Site, subscribe to our newsletter, register to use our Order & Pay Platform, book a table at one of our restaurants, enter a competition, promotion or survey, purchase a gift card or voucher, apply for a job with us, register for Wi-Fi in our restaurants and when you report a problem with our website. The information you give us may include your name, address, e-mail address postcode, phone number and birthday. Information we collect about you on our Site: With regard to each of your visits to our Site we may automatically collect the following information: information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, date and time zone setting, browser plug-in types and versions, operating system and platform; information collected in accordance with our Cookie Policy. Information we collect when you make a booking: We use approved third parties to operate our reservations platform. They will send you an automated email message to confirm your booking details and may send further service emails if there is a change to your booking. Info rmation we collect when you use wifi in our restaurants: We use a company called Purple wifi to provide wifi in our restaurants. If you sign up to use the wifi in our restaurants, the Wireless Social terms and conditions will apply, which are available here . Information we collect when you use our Order at Table Platform (our “O@T Platform”): When using our O@T Platform, you may provide us with the following information: a) your name and contact details (email address and mobile telephone number), if you use the Platform to order at table at one of our restaurants; b) your physical location, where you have agreed to it being used for the restaurant locator feature on the Platform or where you allow the Platform to access your location settings. Payment processing services are provided by stripe.com (“Stripe”). The Platform will transfer payment detail directly from stripe to our point-of-sale system. We will not store your card details on our system. Your personal and card detail will be securely stored by Stripe and used only to administer payment, verification of transactions, refunds and ease of use in future transactions using the service. See https://stripe.com/gb/legal/dpa Information we receive from other sources: This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combined your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers and search information providers). Photography and Video Recordings: As part of local, national and international brand marketing activities, from time to time we may be filming or taking photographs of happy guests enjoying their visits to our restaurants, when filming or taking photos for a particular campaign, the site will display a prominent poster to confirm that filming and photos will be taken in the restaurant. We will ensure that consent is obtained expressly in every case. Purposes for which we will use your data We will only process your personal data in line with that which is permitted by the Legislation. We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data. Typically we will process your data on one of the following bases: Consent given (e.g. for obtaining feedback, photos and video recordings for marketing purpose) Performance of a contract or an agreement with you (e.g. entry in a competition) Necessary for our legitimate interests (e.g use of CCTV on sites) Necessary to comply with a legal obligation (e.g. if requested by authority for investigation) How we use your information We use information held about you in the following ways: Information you give to us. We will use this information: to provide you with the information, products and services that you request from us; to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about; to provide you with information about goods or services we feel may interest you, where you have consented to us contacting you for the purposes of marketing or other promotional purposes. If you are an existing customer, we will only contact you or share information with you by electronic means (e-mail, social media or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data; to validate discounts and verify your identify; to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you and others; to notify you about changes to our service; to ensure that content from our site is presented in the most effective manner for you and for your computer. Photography and Video Recordings. We will use this information: for use on social media and in our marketing. We will ensure that consent is obtained expressly. Information we collect about you. We will use this information: to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to improve our site to ensure that content is presented in the most effective manner for you and for your computer; to allow you to participate in interactive features of our service, when you choose to do so; as part of our efforts to keep our site safe and secure; to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you and others; to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them. Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive). Who we may share your data with Any member of the Heavenly Desserts franchised network. (Franchised stores trading under license as Heavenly Desserts) Selected third parties including: business partners, suppliers and sub-contractors for the performance of any contract we enter into with them. Our site may, from time to time, contain links to and from the Sites of our advertisers and affiliates. If you follow a link to any of these Sites, please note that these Sites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these Sites. Our customer database of contacts is hosted by a company called Wix, whose privacy policy is available here advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We may make use of the personal data we have collected from you to enable us to display relevant advertisements. Search engine providers assist us in the improvement and optimisation of our site through the use of analytics. You can contact data@heavenlydesserts.co.uk at any time to opt out of this type of lookalike advertising; We will disclose your personal information to third parties: In the event that we sell or buy any business or assets, in which case we may be required to disclose your personal data to the prospective seller or buyer of such business or assets If Heavenly Desserts Franchise Ltd, or a franchised store trading under license as Heavenly Desserts are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies, organisations and law enforcement agencies for the purposes of fraud protection, prevention or detection and credit risk reduction. Keeping your data secure We take security measures to protect your information including: Limiting access to our buildings to those that we believe are entitled to be there. Implementing access controls to our information technology; We use appropriate procedures and technical security measures (including strict encryption, anonymisation and archiving techniques) to safeguard your information across all our computer systems, networks, websites, mobile apps, offices and stores; All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Sending information outside of the UK Where any transfer outside of the UK occurs, we’ll ensure that any such transfer or processing is subject to appropriate legal and technical safeguards. How long we will store your data We retain a record of your personal information in order to provide you with a high-quality and consistent service. We will always retain your personal information in accordance with the General Data Protection Regulation (GDPR) and never retain your information for longer than is necessary. For more information, you may contact us at data@heavenlydesserts.co.uk We will only retain your Information for as long as is necessary for the purpose or purposes for which we have collected it. The criteria that we use to determine retention periods will be determined by the nature of the data and the purposes for which it is kept. Your Rights Under the Legislation you have the right to make certain requests in relation to the personal information that we hold about you. We will not usually make a charge for dealing with these requests. If you wish to exercise these rights at any time please contact us using the details set out in the "Contact " section. You have the right to be informed about the collection and use of your personal data. The right of access: You have the right to access the personal information that we hold about you in many circumstances. This is sometimes called a ‘Subject Access Request’. Where we have good reason, and if the GDPR permits, we can refuse your request for a copy of your Information, or certain elements of the request. If we refuse your request or any element of it, we will provide you with our reasons for doing so. The right to rectification: If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it. The right to object: You have the right to ask us not to process your personal data for marketing purposes, in particular where we have used consent as the lawful basis for processing. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by emailing data@heavenlydesserts.co.uk The right to erasure: This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with the law. Note, however, that we may not always be able to comply with your erasure request for specific legal reasons. Right to erasure does not apply in the following scenarios (i) when the lawful basis for processing the data is 'legal obligation'; (ii) For the establishment, exercise or defence of legal claims'. The right to restrict processing: This enables you to ask us to suspend the processing of your personal data in the following scenarios: (i) if our use of the data is unlawful but you do not want us to erase it, (ii) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it, or (iii) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims. Request the transfer of your personal data to you or to a third party: We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right may only apply to automated information which you initially provided consent for Heavenly Desserts to use or where Heavenly Desserts used the information to perform a contract with you. Withdraw consent at any time where Heavenly Desserts is relying on consent to process your personal data for direct marketing purposes: However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. All marketing communications will contain information about how to opt-out and electronic communications will have a direct link to unsubscribe. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. Where possible we will endeavour to respond to notifications of withdrawn consent for use of image or film prior to publishing the image or film. It may not be possible to do so after publication. You have a right to complain to the Information Commissioner's Office if you believe that any use of your personal information by us is in breach of applicable data protection laws and/ or regulations. More information can be found on the Information Commissioner’s Office website: ico.org.uk Children Our websites are not designed to target children under the age of 16. In compliance with the Children’s Online Privacy Protection Act, we require all children under age thirteen (13) to obtain parental consent to join any of our lists. By accepting this privacy policy you are confirming that you are over 13 years old. All terms of our privacy policy apply to children under 13. What happens if our business changes hands We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the purposes for which it was originally collected by us. Changes to this policy We will make changes to this privacy policy from time to time. Any updates to the privacy policy in the future will be posted on this page. Please check back to see any updates or changes to our privacy policy. Contact Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to the Data Privacy Manager at support@heavenlydesserts.co.uk or by post to Heavenly Desserts, 23 Brunel Parkway, Pride Park, Derby, England, De24 8HR The Information Commissioner's Office (ICO) regulates data protection and privacy matters in the UK. They make a lot of information accessible to consumers on their website and they can help you address any concerns. You can access them here .

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. Milk Cakes and Cheesecakes < BACK VANILLA, PISTACHIO & ROSE MILK CAKE LOTUS BISCOFF MILK CAKE SAFFRON MILK CAKE LOTUS BISCOFF & WHITE CHOCOLATE CHEESECAKE ETON MESS CHEESECAKE SAN SEBASTIAN CHEESECAKE GROW UP

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. Cookie Dough and French Toasts < BACK BUTTERSCOTCH & WALNUT DOUBLE MILK CHOCOLATE WHITE CHOCOLATE & RASPBERRY LOTUS BISCOFF & WHITE CHOCOLATE THE ROYALE DARK CHOCOLATE AND PISTACHIO BISCOFF & BANANA FRENCH TOAST BERRY FRENCH TOAST

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. Whoopsy Looks like this page no longer exists. GO HOME

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. WELCOME Thank you for joining us here today, please can you read and complete the below form to confirm that yourself and any people under the age of 18 that you are responsible for today agree to all of the following… i. You consent to our staff and all 3rd party members of Heavenly Desserts to capture photo, video and audio of yourself while on the premise. ii. That the acquired media can be used for marketing and promotional materials on any digital and print mediums. (These include but are not limited it Menus, Posters, Signs, Table Talkers, Social Media Platforms, Websites, Digital and Printed Brochures.) iii. The Media may be edited and altered in any way deemed necessary by the company. iv. You waive your right to inspect or approve any of the finished product or receive compensation for the use the media. v. You also release the company (Heavenly Desserts Franchise Ltd) and it’s staff members from any misuse or distortion of the media. vi. The media may be shared with 3rd party companies such as but not limited to marketing agencies to aid us in our promotion of the brand and business. Name Social Handle Email Resturant Location Select a date I agree to the terms & conditions Confirm Thank you for your confirmation Thank y ou and enjoy your evening The Heavenly Desserts Team