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Since 2008, Heavenly Desserts the UK's number one dessert restaurant have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. CHECK IT OUT NOTRE APPLICATION Accédez instantanément à des offres exclusives et commencez à accumuler vos points de récompense dès aujourd'hui. CLIQUEZ ET COLLECTEZ Commandez votre expérience Heavenly Desserts en ligne et récupérez en magasin. CARTES CADEAUX Vous aimez quelqu'un qui aime les desserts ? Le cadeau parfait pour les anniversaires et les fêtes. Join the club and be the first to find out about our latest news and receive exclusive offers... First Name Email Date of birthday * required Gender Select Your Favourite Location Which restaurant? Tick here to allow us to send you emails with great offers & information about what's going on at our restaurants. * JOIN Thanks for submitting! Follow us on Instagram @heavenlydesserts Load More CÉLESTE À MAISON Notre célèbre glace italienne, notre chocolat belge et bien plus encore à déguster dans le confort de votre foyer. LA FRANCHISE AVEC NOUS Vous rêvez de posséder votre propre restaurant et comprenez le vrai sens de l'hospitalité ? Aucun post publié dans cette langue actuellement Dès que de nouveaux posts seront publiés, vous les verrez ici.

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. WELCOME Thank you for joining us here today, please can you read and complete the below form to confirm that yourself and any people under the age of 18 that you are responsible for today agree to all of the following… i. You consent to our staff and all 3rd party members of Heavenly Desserts to capture photo, video and audio of yourself while on the premise. ii. That the acquired media can be used for marketing and promotional materials on any digital and print mediums. (These include but are not limited it Menus, Posters, Signs, Table Talkers, Social Media Platforms, Websites, Digital and Printed Brochures.) iii. The Media may be edited and altered in any way deemed necessary by the company. iv. You waive your right to inspect or approve any of the finished product or receive compensation for the use the media. v. You also release the company (Heavenly Desserts Franchise Ltd) and it’s staff members from any misuse or distortion of the media. vi. The media may be shared with 3rd party companies such as but not limited to marketing agencies to aid us in our promotion of the brand and business. Name Social Handle Email Resturant Location Select a date I agree to the terms & conditions Confirm Thank you for your confirmation Thank y ou and enjoy your evening The Heavenly Desserts Team

If you have a query you would like answering, or would like to find out more about our restaurants, click to contact us at either of our locations across the UK. Enclenchez votre printemps GET IN TOUCH We'll do our very best to get back to you within 5 working days. Due to the volume of requests we get, we may not be able to respond to every message. Looking for Careers? Click here. First Name Last Name Email What's it about? Choose an option Location Which restaurant? Date of visit * required Time of visit Message I want to subscribe to the newsletter. Send Thanks for submitting! OUR RESTAURANTS The best way to contact our stores directly is via e-mail; Head to the locations page to find their details. OUR LOCATIONS OUR DELIVERY PARTNERS We cant take credit for the hard work of our delivery partners so please contact them directly for any feedback. Where is my nearest Heavenly Desserts Restaurant? You can find your nearest Heavenly restaurant, check its opening hours and facilities via our restaurant locator. What time do your restaurants open? Our restaurant opening hours vary, but you can check all restaurant opening hours via our restaurant locator. Which of your restaurants provide disability access? We aim to provide for all customers, and you can check the disability access and facilities of each of our restaurants by contacting them directly, details for each restaurant can be found on our restaurant locator. If you require any additional access or assistance, please ask and we’ll be happy to help. Is there parking available at your restaurants? Some of our restaurants may have parking facilities or nearby parking available – be sure to check our restaurant locator and always plan ahead before driving to one of our restaurants to avoid any disappointment. Do your restaurants allow smoking or the use of e-cigarettes? Smoking is not permitted in any Heavenly Desserts Restaurants– this includes the use of e-cigarettes. For those restaurants with outdoor seating areas, smoking may be permitted, and this is to each restaurants discretion. Can I book a reservation online? Currently, there is no online booking system, and we only accept walk-ins. Do your restaurants welcome dogs? We do not allow dogs on our premises, with the exception of guide and assistance dogs. What payment methods are accepted in Heavenly Desserts Restaurants? All restaurants accept both cash and card payments. Where can I purchase a Heavenly Desserts gift card? Gift cards are currently available to purchase in all UK restaurants. Do you have a menu I can view online? Yes, we do! You can view our main, vegan and drinks menu online here . Our menu is also available to download as a PDF, just in case you need to share it. Is your food and drink halal? Yes, all food and drink in every store is 100% halal. Do you serve alcohol in your restaurants? No alcohol is served on the premises of any of our restaurants. Does Heavenly Desserts have a mailing list I can subscribe to? We do, indeed! Sign up to our mailing list and you’ll be the first to hear about all things Heavenly. This includes any new and exciting desserts, promotions, offers and news. How can I get in touch? You can get in touch by submitting a message on our contact page. Alternatively, you can find the contact details for all our restaurants via our restaurant locator. How can I order Heavenly Desserts online? You can order your favourite desserts by using third party delivery partners, including Uber Eats, Deliveroo and Just Eat. You can also order for click & collect from your nearest Heavenly Desserts Restaurant. I’m not satisfied with my click & collect order, who do I contact? We’re sorry to hear you’re not entirely happy with your click & collect order and we’re always here to help. Please use our restaurant locator. and reach out to the restaurant you ordered from directly. I have an issue with my order through a third-party delivery partner, who do I contact? We’re sorry to hear that you weren’t satisfied with the service from our third-party delivery partner. For any issues on goods in transits, delivery times or other delivery partner related queries, please contact the delivery partner directly. Is there WiFi available at all Heavenly Desserts Restaurant? Yes, all restaurants offer free WiFi for guests. Sign up to Smarter WiFi in a few easy steps to make the most of your visit to Heavenly Desserts. Why am I required to give my details when using WiFi at Heavenly Desserts? Our WiFi provider, Smarter WiFi, requests some basic info from our guests for a handful of reasons, with the main reason being security to protect guests from any viruses or spam. Once signed up, you’ll be remembered by Smarter WiFi and automatically connect on any future visits to store. When registering your details to our WiFi provider, you will also be given the option to opt in and out of any email marketing. What are the T&Cs of using the WiFi available in Heavenly Desserts Restaurants? The terms and conditions for using our WiFi can be found on the splash page when attempting to connect to our WiFi. I’d like to work in a Heavenly Desserts Restaurant, how do I apply? If you’re interested in working with us at a Heavenly Desserts Restaurant, you can upload your CV and apply online by visiting our careers page. Where can I find out information on franchise opportunities with Heavenly Desserts? Interested in franchising with us? Great! You can find out more information on our franchise and first steps to working with us here . HAVE A QUESTION?

Heavenly Desserts have dessert shop locations across the UK. Click to find the closest store to where you live and try our award-winning desserts you are sure to enjoy. Our location s Select Region ABERDEEN Next BATH Next BIRMINGHAM, HANDSWORTH Next BIRMINGHAM, SUTTON COLDFIELD Next BRADFORD, LEEDS ROAD Next CAMBRIDGE Next COLCHESTER Next DUNDEE Next GLASGOW, FORT Next LEAMINGTON SPA Next LIVERPOOL Next LONDON, ELEPHANT AND CASTLE Next LONDON, KINGSBURY Next LONDON, TOOTING Next LOUGHBOROUGH Next MERRY HILL Next NEWCASTLE Next OXFORD Next ROTHERHAM Next SLOUGH Next WATFORD Next BASILDON Next BATLEY Next BIRMINGHAM, MOSELEY Next BLACKBURN Next BRIGHTON Next CARDIFF Next COVENTRY Next EDINBURGH, FOUNTAIN PARK Next HUDDERSFIELD Next LEEDS Next LONDON, CROYDON Next LONDON, GALLIONS REACH Next LONDON, MARYLEBONE Next LONDON, WALTHAMSTOW Next MANCHESTER, CHEETHAM HILL Next MIDDLESBROUGH Next NORTHAMPTON Next PETERBOROUGH Next RUSHDEN LAKES Next SOUTHAMPTON Next WOLVERHAMPTON Next BASINGSTOKE Next BEDFORD Next BIRMINGHAM, SHIRLEY Next BRADFORD, GREAT HORTON RD Next BURNLEY Next CASTLEFORD Next DERBY Next GLASGOW, CITY Next HULL Next LEICESTER Next LONDON, EALING Next LONDON, HOUNSLOW Next LONDON, STRATFORD Next LONDON, WEMBLEY Next MANCHESTER, RUSHOLME Next MILTON KEYNES Next NOTTINGHAM Next PRESTON Next SHEFFIELD Next WALSALL Next YORK Next "One of my favourite dessert places... been here a few times now and its become my local go to dessert spot! So many different options to choose from, desserts taste just as delicious as they look & service has always been really good!" Dhanvi Shah, May 2023

Learn more about Heavenly Desserts' comprehensive and industry-leading training program for our franchise stores. Notre histoire Landing Page New Page New Page Copy of HOME New Page MENU CHOOSE STORE À PROPOS DE NOUS À PROPOS DE NOUS New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS EMPLACEMENTS New Page New Page LIVRE Members DRAFT MENU BUILD 2024 Copy of Home Copy of Home Search Results Experiences More Industry-leading Training Programme Here at Heavenly Desserts, we take pride in our ability to provide a comprehensive and industry-leading training program. This begins once a store opening date has been provided. Pre-store opening franchisee training occurs in one of our company stores. For 1 week, franchisees get to experience how a store runs on a day to day basis, and are expected to work in each section of store operations. This begins in the Barista area, learning how to make milkshakes, mojitos all the way down to practicing latte art. You will then learn the secrets to decorating a beautiful dessert, and how to handle the pressures of a busy kitchen. Furthermore, we cover stock management, keeping staff happy and sales analysis modules in this training phase. The Next Steps On the Front of House, we show our attention to detail approach to customer service. Franchisees learn how to serve customers, the importance of good service, smiling, going the extra mile as well as how to carry 3 plates with 2 hands, and balance a tray full of milkshakes without panicking! The next stage of our openings process is hiring. Our experienced new store openings team will front-run the recruitment process, using their experience within Heavenly Desserts and an aptitude for talent management to ensure you start with a winning team. Recruitment is usually carried out over 2 days, with the franchisee present to further increase their familiarity in the process, which they will need for success in the future. The Final Steps Finally, pre-opening the store involves 2 weeks of intense training for staff. During the 2 weeks, everything needed to efficiently operate a store to high standards is covered. With lots of practice days to ensure that your very first customers get to experience Heavenly Desserts to the fullest. During this period, staff get to practice making desserts, serving (mock) customers, and carrying out daily cleaning tasks. Our industry leading training programs also ensures that all legal compliance areas are fully trained and covered such as food hygiene, allergens awareness and keeping Covid safe. The final stage of training is on shift supervision. Our experienced new store opening team assist to manage the store for the first 7 days of opening. Where they will pick up on any and every detail related to service. We also help the manager create rota’s and manage stock, and establish a healthy working culture within the store.

Heavenly Desserts are the home of the Croffle. We are the number 1 dessert restaurant and offer a high-quality premium dessert experience in all of our stores. Notre histoire Landing Page New Page New Page Copy of HOME New Page MENU CHOOSE STORE À PROPOS DE NOUS À PROPOS DE NOUS New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS EMPLACEMENTS New Page New Page LIVRE Members DRAFT MENU BUILD 2024 Copy of Home Copy of Home Search Results Experiences More The BFA are the British Franchise Association, who have created standards that comply with the European Code of Ethics for franchising, and as a key representative at the European Franchise Federation the BFA owns an extension to the code that is developed and enforced in collaboration with industry experts for the BFA and its members. Considerable resources and an unwavering commitment from the association to its members means that franchising in the BFA remains of high quality with expertise to support where issues arise. By being an approved member of the BFA, franchisees and franchisors are making a commitment to work in partnership with the BFA to drive forward a sector that is committed to operating fair business models, promoting healthy opportunities for all. Membership Criteria Joining the British Franchise Association involves a thorough accreditation of a franchisor’s history and standards, which is why membership is important for the credibility of any brand that’s proud of its model and wants to attract the best franchisees to its network. Members commit themselves to comply with the terms of the following BFA policies and procedures: The Code of Ethical Conduct The Disciplinary Procedure The Complaints Procedure The Appeals Procedure Additional Membership Criteria Comply with the Code of Advertising Practice as published by the Advertising Standards Authority. Provide to the association any non-confidential information relating to their franchise business or relating to the standing and qualifications of its directors, as may be requested by an authorised official of the association. Provide a full-time official of the association access (at reasonable times and on reasonable notice) to confidential information relating to the franchise and its standing (on the understanding that such information remains confidential to the authorised official). The BFA operates an informal conciliation scheme, and facilitates mediation and arbitration schemes. These services are available to franchisor members and franchisees who jointly agree to the use of these schemes. Members of the association also seek to comply with the spirit and intent of the Guidelines to Best Practice as published by the association from time to time. In respect of both the foregoing general conditions of membership, and the following specific terms, whilst the association will use its best endeavours to establish the eligibility of an applicant, the onus for demonstrating that the criteria have been met on initial accreditation or reaccreditation lies finally with the applicant. All Full and Associate members of the BFA must meet four key criteria: that the business is viable, transferable, ethical and fully disclosed. These principles underpin the accreditation process before membership is granted. As part of their application, franchisors are expected to demonstrate how they meet these standards and provide evidence of the same, where appropriate. Viable: The business will have evidence to show that the product or service is saleable, and at a level of profit that will sustain a franchised network. Transferable: There is a means for the transfer of the know-how to a new operator at arm’s length, essential if the business is to be franchised. Ethical: The franchise is structured and operated in accordance with the ethical principles set out in the European Code of Ethics for Franchising, which covers matters of advertising, recruiting, selecting, and interactions with franchisees. The applicant’s franchise agreement is formally assessed. Fully-disclosed: All information on the business that is material to the franchise proposition and contract is disclosed without ambiguity to prospective franchisees.

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. More than a menu... BRUNCH TAPAS CROFFLES AND WAFFLES CREPES AND PANCAKES COOKIE DOUGH & FRENCH TOAST MILK CAKES AND CHEESECAKES GELATO SUNDAE AND CLASSICS SIGNATURE DRINKS

Earn rewards, skip queues and order your favourite desserts fast with the Heavenly Desserts app. Download today and get £5 off your first order. Notre histoire Landing Page New Page New Page Copy of HOME New Page MENU CHOOSE STORE À PROPOS DE NOUS À PROPOS DE NOUS New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS EMPLACEMENTS New Page New Page LIVRE Members DRAFT MENU BUILD 2024 Copy of Home Copy of Home Search Results Experiences More Franchising Made Easy We offer our franchisees a complete property advisory service specialising in locations, leasehold (rent reviews, lease renewals) town planning, business rates, as well as full negotiations of rent-free periods and capital contribution from landlords. Through our network of agents up and down the country, our market knowledge enables us to provide a high-quality service to our franchisees in a sector that is constantly evolving and reacting to the current economic climate. Heavenly Franchising Franchisees are never lost in the system; we take ownership of every job to ensure the process is smooth. Our decisions are based on what is best for the franchisee, not on what is most profitable for Heavenly Desserts. We provide service on Director level for all our franchisees, and this is illustrated by our proven track record of successfully located premises and excellent negotiated leases with support of our approved team of recommended lawyers. We work hand-in-hand with our franchisees to ensure their objectives are not only met, but exceeded; we apply added value and fresh innovative ideas to deliver results. The Shopfit Each store fit-out is individually designed by the Heavenly Desserts architectural team so that no two stores will ever be entirely the same. We will work together to find the best solution to all our needs. From there Heavenly Desserts will manage and control the design, build, and handover of the store via a ‘turn key’ shop-fit solution. • No Cooking • No Extraction • No Gas Required • No Alcohol • Easy A3 Application Funding Your Heavenly Dream Paul Davies, a BFA accredited franchise consultant working within the UK and International markets, has expertise in, and access to franchise funding right across the globe. The expertise is there for putting this in place for small, medium or large entities. No amount is too small or too large, but must be reasonably matched by the quality of the applicant. Your Heavenly Desserts The service we offer is from concept to completion of entire shopfit to delivery and installation. This involves full layout designs, 3D renders and elevation, M&E Design, full fitout of the shopfit including manufacturing of all the furniture. Full compliance with building control regulations and implementation of a fire risk assessment. We create interior design visuals to satisfy a wide variety of purposes. From marketing to personal use, we can help you visualise your new store when all you have is a floor plan or even a sketch.

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. Brunch Mains and Sweets < BACK POACHED EGGS ON SOURDOUGH SCRAMBLED EGGS ON SOURDOUGH EGGS BENNY WITH LAMB RASHERS EGGS BENNY WITH ROASTED FLAT MUSHROOMS MASALA TOAST, EGGS & BEANS AVOCADO & FETA SOURDOUGH PASTRAMI & SWISS FLATBREAD HOT HONEY HALLOUMI FLATBREAD TANDOORI COD GOUJON SARNIE EGGS SKILLET SHAKSHUKA THE FULL BREAKFAST THE VEGGIE BREAKFAST BRUNCH POWER BOWL HASH BROWN BITES X SRIRACHA MAYO HASH BROWN BITES X SRIRACHA MAYO With hot chilli honey & za’atar HASH BROWN BITES X SRIRACHA MAYO With hollandaise & lamb rashers GARLIC BUTTER FLATBREAD BLUEBERRY & VANILLA CREAM PANCAKE STACK STRAWBERRY CHEESECAKE PANCAKE STACK RED BERRY FRENCH TOAST CHOCOLATE & BANANA FRENCH TOAST STRAWBERRY, PASSION FRUIT & VANILLA CHOCOLATE HAZELNUT CROFFLE CHOCOLATE HAZELNUT CROFFLE

Click to find out how you could become a Franchise partner of Heavenly Desserts and grow your business portfolio. Notre histoire Copy of HOME New Page MENU CHOOSE STORE À PROPOS DE NOUS À PROPOS DE NOUS New Page New Page New Page New Page New Page New Page À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS EMPLACEMENTS New Page New Page LIVRE Members DRAFT MENU BUILD 2024 Copy of Home More heavenly FRANCHISING WITH Founded in 2008 and expanding into its current form in 2012, Heavenly Desserts offers the opportunity for people to enjoy a luxurious sweet creation throughout the UK. Heavenly Desserts continues to be an innovator in the world of luxury desserts and for our future development, we have invested in an infrastructure with a capability to build a 200 outlet franchise system. Heavenly Desserts is looking for new franchise partners who have the appetite for multiple units and could be either an existing food and beverage franchisee or someone looking to diversify their business portfolio or a new franchisee with great food and beverage experience looking to create their own business with a trusted brand. We offer development opportunities to incoming, quality franchisees in three formats; neighbourhood, café and flagship. our floor-space requirements range between; 900 – 1,200 square foot for a circa 30 seat neighbourhood store. 1,300 - 1,700 square foot for a circa 50 seat café store. 2,000 – 2,200 square foot for a circa 80 seat flagship larger store The number of sweet bakery and dessert treats that Britons munch through each year. NDP Group The increase in the sweet bakery and dessert sales over the past 5 years. NDP Group FINANCIAL SUPPORT Assistance with gaining bank funding on excellent terms. A clear and transparent financial model. A fair, principled, and even-handed franchise agreement. TRAINING & RECRUITMENT A comprehensive and industry leading training programme. Assistance with employee recruitment. STORE DEVELOPMENT Delivery of an exclusive territory within our comprehensive and modern mapping process. Access to our first-class supplier chain. Provision of a complete turnkey operation, fully fitted and equipped. OPERATIONAL SUPPORT Experienced and thorough operational support at both store and HQ level. Back-of-house administrative support included. We can provide support with finding the right solution to look after your VAT, monthly P&L statements, payroll service and year-end accounts, allowing you to focus on your guests and your growing your business. MARKETING SUPPORT Exciting and varied marketing programmes, starting with local, then regional and national events, as our store base grows. FUTURE PLANNING Suitable franchisees will be offered the opportunity to develop their own store base over an agreed period; Not too fast, not too slow. We discuss your exit strategy before you even start, as we know each person wants their own outcomes and we help you work towards that. Interested? We'd love to hear from you. Name Occupation Email Phone Number 1st prefered location 2nd prefered location 3rd prefered location How did you hear about us? Choose an option Investment Capital Choose an option Your message Send Thanks for submitting!

View the various dessert menus we have on offer at our Heavnely Desserts restaurant locations across the UK. Our Menu Select location Brunch Menu Anchor (Menu Page LOOKING FOR OUR NEW BRUNCH MENU? FIND OUT MORE

Explore our our allergens guide, for clear, up-to-date details on all major allergens. Helping you choose dishes safely. Covering all UK restaurants. Enclenchez votre printemps ALLERGENS GUIDE- UK DOWNLOAD ALLERGENS GUIDE WINTER CAMPAIGN 2025 ALLERGENS