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Gift that special someone a Heavenly Desserts gift card. Whether a birthday, graduation, or anything else, our gift cards are the perfect present for any celebration. Give the gift of sweet treats and memorable moments with a Heavenly Desserts gift card. Whether it’s a birthday, graduation, or just a little something to make them smile, our gift cards are the perfect present for any celebration, no matter how big or small. Load a card with any amount and gift to someone you love. Gift cards can be spent on any sweet treat you can find in any Heavenly Desserts restaurant across the UK. Signed, sealed, and delivered in an exclusive card holder, our gift cards are available to purchase at any Heavenly Desserts store and are set to guarantee happiness! a lot of love A LITTLE CARD

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. Dipping Strawberries and Tapas < BACK DIPPING STRAWBERRIES HOT MINI DOUGHNUTS CROFFLE BITES WITH DIPS DUO OF MACARONS MINI BUTTERSCOTCH & WALNUT COOKIE DOUGH ITALIAN CHOCOLATE HAZELNUT CANNOLI AMALFI LEMON BARCHETTA BAKLAVA AND HONEY ITALIAN AMARETTI & COFFEE TARTS WARM CHOCOLATE BROWNIE BITES MANGO & PASSION FRUIT MOCHI DUO MANGO & PASSION FRUIT MOCHI DUO STRAWBERRY CHEESECAKE MOCHI DUO

Read more about Heavenly Dessert's Privacy Policy and how we use your data online here. Notre histoire Privacy Policy Heavenly Desserts heavenlydesserts.co.uk Last updated: 8 April 2026 | Version 3.2 Franchise Notice: Heavenly Desserts restaurants are operated by independent franchisees. This privacy policy covers Heavenly Desserts’ corporate website and centrally managed marketing activities only. Each franchisee is an independent data controller responsible for the personal data they collect and process in their restaurant (including staff records, CCTV, and in-store transactions). Please ask your local restaurant for details of their own privacy practices. 1. Who We Are Data Controller: Heavenly Desserts Franchise Ltd Company No. 10434042 23 Brunel Parkway, Pride Park, Derby, DE24 8HR ICO Registration: ZB971761 Email: info@heavenlydesserts.co.uk We are the data controller for the personal information collected through our website (heavenlydesserts.co.uk), our mobile app, our email marketing, and our centrally managed customer services. This means we decide how and why your personal information is used, and we are responsible for protecting it. This policy explains what personal information we collect, why we collect it, how we use it, who we share it with, how long we keep it, and what rights you have. It applies to everyone who uses our website, app, or interacts with our marketing. 2. The Law That Applies We comply with the following UK data protection legislation: The UK General Data Protection Regulation (UK GDPR) The Data Protection Act 2018 (DPA 2018) The Data (Use and Access) Act 2025 (DUA Act) — which amends the UK GDPR, DPA 2018, and PECR The Privacy and Electronic Communications Regulations 2003 (PECR) — as amended by the DUA Act ICO Codes of Practice and regulatory guidance Where we process personal information of individuals in the European Union (for example, through our German website heavenlydesserts.de), we also comply with the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and the German Telecommunications-Telemedia Data Protection Act (TDDDG). Our German-specific privacy notice is available separately on heavenlydesserts.de. 3. What Personal Information We Collect Information you give us Your name, email address, and phone number — when you sign up for our newsletter, contact us, or make an enquiry Your order details and delivery address — when you place an order through our website or app Your account details — when you create an account or join our loyalty programme Your payment information — when you make a purchase (processed securely by our payment provider; we do not store your full card details) Your feedback and correspondence — when you contact us, leave a review, or respond to a survey Your franchise enquiry details — if you express interest in becoming a franchisee (including your name, occupation, contact details, preferred locations, and investment range) Information we collect automatically Device and browser information — your IP address, browser type, operating system, and screen resolution How you use our website — pages visited, time spent, links clicked, and referral source Cookie and tracking data — subject to your consent choices (see Section 8 below) Location data — approximate location based on your IP address (we do not track your precise GPS location without your permission) Information from other sources Social media platforms — if you interact with us through Instagram, Facebook, or TikTok, the platform may share limited profile information with us in accordance with their own privacy policies Third-party booking or ordering platforms — if you book a table or place an order through a third-party service linked to our website 4. Why We Use Your Information We only use your personal information where we have a lawful reason to do so. The table below sets out what we do with your information, why, and the legal basis we rely on. What we do Why Legal Basis Process your orders and deliver your food To fulfil your order and provide the service you’ve requested Contract performance (UK GDPR Art. 6(1)(b)) Manage your account and loyalty membership To provide you with account features, loyalty points, and personalised offers Contract performance (UK GDPR Art. 6(1)(b)) Process payments To take payment for orders securely Contract performance (UK GDPR Art. 6(1)(b)) Send you marketing emails and newsletters To keep you informed about offers, events, and new locations Consent (UK GDPR Art. 6(1)(a)) or Soft opt-in (PECR Reg. 22) Analyse website usage and improve our services To understand how people use our website and make it better Recognised legitimate interest (DUA Act — statistical analytics exception) or Consent for non-exempt tracking. The statistical analytics exception only applies where: (i) processing is for aggregate statistics only; (ii) no individual tracking occurs; (iii) IP addresses are anonymised; and (iv) data is not used for any other purpose. Respond to your enquiries and complaints To answer your questions and resolve issues Legitimate interest (UK GDPR Art. 6(1)(f)) Process franchise enquiries To assess and respond to expressions of interest in becoming a franchisee Legitimate interest (UK GDPR Art. 6(1)(f)) Prevent fraud and protect security To detect and prevent fraudulent activity and protect our website Contract performance (UK GDPR Art. 6(1)(b)) Comply with legal obligations To meet tax, accounting, and regulatory requirements Contract performance (UK GDPR Art. 6(1)(b)) Where we rely on legitimate interest, we have carried out a balancing assessment to ensure our interests do not override your rights and freedoms. You can ask us for details of these assessments at any time by contacting us. 5. Marketing Communications We will only send you marketing emails if you have given us your consent, or if you have previously purchased from us and we are sending you information about similar products or services (known as the “soft opt-in” under PECR Regulation 22). The soft opt-in only applies where: (i) you purchased a product or service from us; (ii) we are marketing our own similar products or services (not third-party products); and (iii) you were given a clear and simple opportunity to opt out at the time of purchase, and we continue to offer that opportunity in every subsequent message. Every marketing email we send includes a clear unsubscribe link. You can opt out at any time and we will stop sending you marketing within 48 hours of your request. We do not share your email address with any third party for their own marketing purposes. 6. Who We Share Your Information With We share your personal information with the following categories of organisations, all of whom are bound by data processing agreements and are required to protect your information: Category What they do for us Where data is processed E-commerce platform (incoming) Our website is migrating to a new e-commerce platform for online ordering EU (Ireland) / Canada Social media platforms We maintain business pages on social media. When you interact with our pages, the platform processes your data under their own privacy policy. EU (Ireland) / USA (with safeguards) Ordering and loyalty platform Manages our online ordering, table bookings, and loyalty programme UK Payment processor Processes card payments securely. We do not see or store your full card number. EU (Ireland) Email marketing platform Sends our newsletters and marketing emails to subscribers who have opted in USA (Data Privacy Framework certified, with Standard Contractual Clauses) Analytics provider Helps us understand how people use our website so we can improve it. IP addresses are anonymised. EU (Ireland) / USA (with safeguards) Cookie consent platform Manages your cookie preferences and records your consent choices EU (Germany) Website hosting provider Hosts our website and processes form submissions on our behalf EU / Israel (adequate jurisdiction) We may also share your information with law enforcement, regulators, or other authorities if we are required to do so by law or to protect our legal rights. We do not sell your personal information to anyone. 7. International Data Transfers Some of our service providers process data outside the UK. When this happens, we ensure your information is protected by one or more of the following safeguards: The country has been assessed as providing an adequate level of data protection (an “adequacy regulation” under UK GDPR) An International Data Transfer Agreement (IDTA) or the ICO’s Addendum to EU Standard Contractual Clauses is in place with the recipient — these are the UK-specific transfer mechanisms approved by the ICO under UK GDPR The recipient is certified under the EU-US or UK-US Data Privacy Framework We have carried out a Transfer Risk Assessment to confirm the transfer does not undermine the protection of your information You can ask us for details of the safeguards in place for any specific transfer by contacting us. 8. Cookies and Similar Technologies Our website uses cookies and similar technologies. A cookie is a small file placed on your device that helps us provide and improve our services. Cookies that do not require your consent Under PECR (as amended by the DUA Act 2025), certain cookies do not require your prior consent: Essential cookies — essential for the website to function (for example, security tokens, session management, and your cookie consent preferences) Analytics cookies — where the sole purpose is to collect aggregate statistics to improve our website, and we provide you with clear information and a simple way to opt out Functional cookies — where the purpose is to adapt how the site looks or works for your device or preferences Cookies that require your consent The following types of cookies are only placed on your device if you give us your consent through our cookie banner: Marketing cookies — used by social media platforms and advertising networks to show you relevant advertisements Third-party tracking cookies — placed by embedded content (such as social media feeds) that may transfer data to third-party servers You can change your cookie preferences at any time by clicking the cookie settings link in bottom left of our website. Our separate Cookie Policy provides full details of each cookie we use, its purpose, and how long it lasts. We take our cookie obligations seriously. If you have any concerns about how we use cookies, please contact us or visit our separate Cookie Policy for full details. 9. How Long We Keep Your Information We keep your personal information only for as long as we need it for the purposes described in this policy, or as required by law Type of information How long we keep it Why Order and transaction records 6 years from the date of the transaction UK tax and accounting law (HMRC requirements) Marketing consent records For as long as you remain subscribed, plus 6 years after you unsubscribe To demonstrate we had valid consent if challenged Website analytics data 14 months maximum Minimise data held; best practice Cookie consent records 12 months, then re-consent requested ICO guidance on consent freshness Customer service records 3 years after the enquiry is closed To resolve follow-up issues and complaints Franchise enquiry records 3 years after last contact To manage the franchise application pipeline; to respond to follow-up enquiries from applicants; and to defend any legal claim arising from the franchise application process. The 3-year period reflects the standard limitation period under the Limitation Act 1980 for contractual and pre-contractual claims. Account and loyalty data For as long as your account is active, plus 2 years after closure To allow account reactivation and resolve disputes When the retention period expires, we securely delete or anonymise the information so it can no longer identify you. 10. Your Data Protection Rights Under UK data protection law, you have the following rights. These are not absolute — some apply only in certain circumstances. Right What it means Access You can ask us for a copy of the personal information we hold about you. Under the DUA Act 2025, we will carry out a reasonable and proportionate search to locate your information. Withdraw consent Where we rely on your consent, you can withdraw it at any time. This does not affect any processing that took place before you withdrew consent. Object to direct marketing You have an absolute right to object at any time to us using your personal information for direct marketing purposes. This right is unconditional — we do not need to demonstrate compelling grounds and we must stop immediately. To exercise this right, contact us at info@heavenlydesserts.co.uk or use the unsubscribe link in any marketing email. Objection You can object to our use of your information where we rely on legitimate interest. We will stop unless we can demonstrate compelling grounds. Data portability You can ask us to provide your information in a structured, commonly used format so you can transfer it to another organisation. Restriction You can ask us to limit how we use your information while a concern is being resolved. Erasure You can ask us to delete your personal information in certain circumstances (for example, if we no longer need it or you withdraw your consent). Rectification You can ask us to correct any information that is inaccurate or incomplete. Complaint You have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data protection rights have been breached. To exercise any of these rights, please contact us at info@heavenlydesserts.co.uk . We will respond within one month. If your request is complex, we may extend this by a further two months and will let you know. 11. Children’s Privacy Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental or guardian consent. If you are under 13, please ask a parent or guardian before using our website or providing any personal information. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately at info@heavenlydesserts.co.uk and we will delete it. Where we rely on consent to process personal data and the user is under 13, we require a parent or guardian to provide that consent on their behalf, in accordance with UK GDPR Article 8 and the Data Protection Act 2018. Children aged 13 and over may provide their own consent for data processing. Where our services are likely to be accessed by children under 18, we apply the standards set out in the ICO’s Age Appropriate Design Code (Children’s Code). This means we apply privacy by default, minimise data collection, disable non-essential cookies by default for younger users, and do not use nudge techniques to encourage children to share more information than necessary. If you are a parent or guardian and believe we have collected personal information about a child under 13 without appropriate consent, please contact us immediately at info@heavenlydesserts.co.uk and we will delete it. 12. How We Protect Your Information We take the security of your personal information seriously and use appropriate technical and organisational measures to protect it, including: Encryption of data in transit (HTTPS/TLS) across all our websites Access controls limiting who within our organisation can access personal information Regular security reviews of our website and the services we use Confidentiality obligations on all staff who handle personal data Data processing agreements with all third-party service providers No system is completely secure. If you believe your information has been compromised, please contact us immediately. 13. Automated Decision-Making We do not currently use any automated decision-making (including profiling) that produces legal effects or similarly significant effects on you. If this changes, we will update this policy and, where required, seek your consent or provide you with the right to contest the decision and request human review. 14. Changes to This Policy We may update this privacy policy from time to time to reflect changes in how we use your information, changes in the law, or updates to our services. When we make significant changes, we will notify you by placing a prominent notice on our website and, where you are a registered user, by email. The “Last updated” date at the top of this policy will always show when it was last revised. 15. Contact Us If you have any questions about this privacy policy, want to exercise your data protection rights, or have a concern about how we handle your information, please contact us: Email: info@heavenlydesserts.co.uk Post: Privacy Enquiries, Heavenly Desserts Franchise Ltd, 23 Brunel Parkway, Pride Park, Derby, DE24 8HR Supervisory Authority You have the right to raise a concern with the UK’s data protection regulator: Information Commissioner’s Office (ICO) Website: ico.org.uk Telephone: 0303 123 1113 Live chat: available on the ICO website We would appreciate the opportunity to address your concerns directly before you contact the ICO, but you are entitled to contact them at any time.

Read more about the Terms & Conditions from Heavenly Desserts, and the various offerings we provide. Notre histoire 2 WAFFLES/2 MOJITOS FOR £20 FATHERS DAY UBER EATS £10 OFF BOGOF WAFFLE (Monday- Friday) FREE MILKSHAKE WHEN YOU SPEND £10 2 MILK CAKES FOR £12 2 SUNDAE JARS FOR £12 20% STUDENT DISCOUNT ALL DAY EVERY DAY BRUNCH CROFFLE & HOT DRINK £6.95 (Monday-Friday) BOGOF MOJITO BRUNCH 'Meal Deal' - £9.95/ £11.95 £5 off £20 £5 off £25 BOGOF BRUNCH APP FREE HOT DRINK Purchase 2 waffles and 2 lemonades/mojitos for £20. This offer does not include create your own Waffles. Drinks in this offer include craft lemonades or mojitos from our main menu. The offer cannot be used in conjunction with any other promotions, discounts, or offers and is not valid for orders placed via our app or any third party delivery platforms. This offer is valid for dine-in orders only. This offer is only valid during the listed dates and times. This offer is only valid in participating restaurants. Please note that these terms and conditions are subject to change at the discretion of the management. This "Buy One, Get One Free" promotion applies to waffles, crepes, and cookie doughs only and excludes "Create Your Own" items. The free item must be of equal or lesser value than the purchased item. This offer is valid for dine-in orders only. This offer is only valid during the listed dates and times. This offer is only valid in participating restaurants. Please note that these terms and conditions are subject to change at the discretion of the management. Receive one free milkshake with a minimum spend of £10. This promotion does not apply to "Create Your Own" milkshakes. This offer is exclusive to one free milkshake per person spending £10. The offer cannot be used in conjunction with any other promotions, discounts, or offers and is not valid for orders placed via our app or any third party delivery platforms. This offer is valid for dine-in orders only. This offer is only valid during the listed dates and times. This offer is only valid in participating restaurants. Please note that these terms and conditions are subject to change at the discretion of the management. Any two Milk cakes from our menu can be ordered for £12. The offer cannot be used in conjunction with any other promotions, discounts, or offers and is not valid for orders placed via our app or any third party delivery platforms. This offer is valid for dine-in orders only. This offer is only valid during the listed dates and times. This offer is only valid in participating restaurants. Please note that these terms and conditions are subject to change at the discretion of the management. Any two Milk cakes from our menu can be ordered for £12. The offer cannot be used in conjunction with any other promotions, discounts, or offers and is not valid for orders placed via our app or any third party delivery platforms. This offer is valid for dine-in orders only. This offer is only valid during the listed dates and times. This offer is only valid in participating restaurants. Please note that these terms and conditions are subject to change at the discretion of the management. 20% student discount is applicable to the entire bill for all students with a valid student ID. The offer cannot be used in conjunction with any other promotions, discounts, or offers and is not valid for orders placed via our app or any third party delivery platforms. This offer is valid for dine-in orders only. This offer is only valid during the listed dates and times. This offer is only valid in participating restaurants. Please note that these terms and conditions are subject to change at the discretion of the management. This offer includes any brunch croffle and a hot drink for £6.95 and is valid for dine-in orders only. It cannot be used in conjunction with any other promotions, discounts, or offers, and is not valid for orders placed via our app or any third-party delivery platforms. The offer is only valid during the specified dates and times. Hot saffron lattes, signature drinks, and hot chocolates are excluded. This offer is only valid in participating restaurants. Please note that these terms and conditions are subject to change at the discretion of the management. This "Buy One, Get One Free" promotion applies to Mojitos only. The free item must be of equal or lesser value than the purchased item. This offer is valid for dine-in orders only. This offer is only valid during the listed dates and times. This offer is only valid in participating restaurants. Please note that these terms and conditions are subject to change at the discretion of the management. This offer provides 1 main brunch dish, 1 brunch side, and 1 hot or cold drink for the listed price. This offer excludes the Full Breakfast, Vegetarian Breakfast, Power bowl, Eggs Benny and Milkshakes. The offer cannot be used in conjunction with any other promotions, discounts, or offers and is not valid for orders placed via our app or any third party delivery platforms. This offer is valid for dine-in orders only. This offer is only valid during the listed dates and times. This offer is only valid in participating restaurants. Please note that these terms and conditions are subject to change at the discretion of the management. Receive £5 off when you spend a minimum of £20. The offer cannot be used in conjunction with any other promotions, discounts, or offers and is not valid for orders placed via our app or any third party delivery platforms. This offer is valid for dine-in orders only. This offer is only valid during the listed dates and times. This offer is only valid in participating restaurants. Please note that these terms and conditions are subject to change at the discretion of the management. Receive £5 off when you spend a minimum of £25. The offer cannot be used in conjunction with any other promotions, discounts, or offers and is not valid for orders placed via our app or any third party delivery platforms. This offer is valid for dine-in orders only. This offer is only valid during the listed dates and times. This offer is only valid in participating restaurants. Please note that these terms and conditions are subject to change at the discretion of the management. This "Buy One, Get One Free" promotion applies to Brunch main dishes only. The free item must be of equal or lesser value than the purchased item. This offer is valid for dine-in orders only. This offer is only valid during the listed dates and times. This offer is only valid in participating restaurants. Please note that these terms and conditions are subject to change at the discretion of the management. This offer entitles customers to one free standard hot drink with the purchase of a brunch main when ordered via the Heavenly Desserts App. Signature hot drinks are excluded. The offer is valid every day during the designated brunch hours at participating restaurant and must be redeemed through the app at the time of purchase. It is non-transferable, has no cash alternative, and cannot be used in conjunction with any other discount, offer, or promotion. Only one free hot drink may be redeemed per qualifying brunch main purchased. Full T&Cs: £10 off when you spend £15 or more on menu items (excluding the delivery fee), available until 11.55 pm on 2/28/2026. Valid on (2) order(s) made via the Uber Eats app in the UK from selected restaurants (check the Uber Eats app for the availability of deliveries and restaurants). Delivery fee applies. Service fee (calculated on the pre-promotion total) will apply to the order. Other fees (such as a small order fee) may apply to the order. Offer is not valid on any basket that includes alcohol or tobacco products. Cannot be used in conjunction with any other offers. Offer subject to restaurant terms and availability. To be eligible for the promotion, apply code HEAVENLY10 in the Uber Eats app at the checkout before completing the order. Offer applies to orders for delivery only and excludes orders for dine-in or pick-up. Code can be applied for a maximum of 10000 users on a first come, first serve basis. Offer available for first-time users of the Uber Eats app only. Read more: t.uber.com/EATST&C One Father eats free when a minimum of £15 is spent excluding the free meal. This offer is valid exclusively on Sunday 21st June 2026 for dine in orders only and cannot be redeemed via the app or delivery platforms. This offer entitles one father per £15 spent to one free main menu meal from our brunch or dessert menu. (Brunch items are only included during brunch trading hours of this location). Drinks and milkshakes can not be redeemed as the free item. Tapas, sides, and Create Your Own dishes are also excluded. This offer cannot be used in conjunction with any other offers.

Explore the latest additions to our dessert menus with our Spring collection, available at all our restaurants across the UK. Heavenly Desserts' Sweet Paradise INTRODUCING Body Text Welcome to Heavenly Desserts, where dessert dreams come true. Our new menu is a dessert lover's paradise, designed to tantalize your taste buds. From vegan croffles to showstopper cheesecakes, there's something for everyone in our delectable world. Treat Yourself with Our Newest Additions: Vegan Croffles : Now, even our vegan friends can join the indulgence. Try our Pistachio and Dark Chocolate or Biscoff croffles . Coffee Delights : Pair your desserts with our rich and aromatic Maple & Chai Cream Latte , velvety Macchiato, and the sweet temptation of Cafe Bombon. Signature Croffles : Dive into our "Bueno Crunch Croffle " with White Chocolate & Hazelnut sauce, mini amaretti, and more. Or indulge in the "Mocha Croffle " with Milk Chocolate & Cappuccino sauces. Cheesecake Extravaganza : Don't miss our "San Sebastian Cheesecake " and "Rasmalai Red Velvet Cheesecake. " And for the ultimate surprise, try our "Milk Chocolate Bon Bon Cheesecake " and "White Chocolate Bon Bon Cheesecake." Caramel Monkey Bread : A symphony of flavours with cinnamon butter dough, warm apple compote, salted caramel sauce, toasted pecans, and Madagascan vanilla gelato. French Toast Bliss : Savor the "Biscoff and Banana French Toast " or the "Berry French Toast, " each a delectable creation. Refreshing Beverages : Complement your dessert journey with our Maple & Chai Cream Latte, Macchiato, or Cafe Bombon, along with our tantalizing "Mango & Rose Lassi ," "Iced Rose Chocolate, " and "Passion Fruit & Vanilla Milkshake. " Visit your nearest Heavenly Desserts restaurant to explore this dessert wonderland. It's time to create moments of pure indulgence, satisfy your sweet cravings, and make memories that'll leave you craving for more.

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. Tapas Bottomless Body Text Do something different this February? Date night, mates night, family time at Heavenly Desserts we have an indulgent treat for you with our Tapas dessert range. Every Thursday - Sunday throughout February until 9th March ( including Valentines Day) For only £21.95pp (£24.95pp in London Marylebone) you and your group get bottomless tapas and 1 mojito per person for 90 minutes. Feeling a little bit fancy? Upgrade your mojito to a bottle on our Nozeco for only +£4. Our dessert tapas is great for anyone who fancies something different, or for those wanting a few smaller items to tempt those taste buds. Here at Heavenly Desserts we pride ourselves on being a premium dessert restaurant with no two restaurants looking to same, your desserts experience will leave you feeling spoilt. . Terms & Conditions •A minimum of 2 people •90 minutes will start as soon as the first order is placed •Offer price includes 1 mojito per person •No takeaway i.e food cannot be taken off the premises •Dine in only •1 dip per person •Maximum of 3 plates ordered per person at a time •3 plates to be cleared as next order is taken •1 bottle of Nozeco available for +£4 surcharge bottle when ordered instead of mojitos ( only one bottle at supplemented price) •Offer available Thursday – Sunday all day until 9th March •Offer will also be available on Wednesday 14th February Sweet Regards Heavenly Desserts

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. Gelato Sundaes and Classics < BACK WARM BROWNIE, CARAMEL & BANANA ALASKA WARM BROWNIE, CARAMEL & BANANA ALASKA SUNDAE ROYALE BROWNIE EXPLOSION CORNFLAKE TART BISCOFF APPLE CRUMBLE TART WHAT’S FUDGE GOT TO DO WITH IT STICKY TOFFEE PUDDING

Founded in 2008, Heavenly Desserts have dessert store across the UK, with award-winning desserts to deliver memorable experiences. Click to find out more. Notre histoire beginnings FROM HUMBLE Our journey started small, but our vision has always been big – to share our award-winning creations with dessert lovers all over the world. Made with love, dedication, and passion, our desserts will create heavenly moments for all who visit. For over a decade, we’ve been delighting customers with our delicious desserts. We opened our doors in 2008 and have led the way in dessert dining ever since. We now operate over 50+ locations in the UK, with big international ambitions. The mission is simple - to deliver memorable dessert experiences that spark joy for every guest. Our Environments Each Heavenly restaurant is unique in its interiors, decor and identity. With no two stores the same, we offer our guests an entirely new experience wherever they visit. Influenced by local culture, each restaurant design brings something fresh to its location. From moody and dark to pastel tones, each restaurant offers the same elegant feel that defines us as a brand. Brass finishes along with rich colour in earthy tones create a distinctive and refined feel to our stores, offering an atmospheric and enticing environment. Our Menu Designed to delight your senses, our menu continues to innovate dessert dining using only the finest ingredients. With flavours ranging from classic to contemporary, our desserts deliver a dining experience like no other. From signature dishes such as the Croffle, to experimental dessert tapas inspired from all corners of the world, our menu has been expertly curated by our devoted and talented team behind the scenes; beautifully brought to life by our dessert artisans. Hospitality Our exceptional table service and personalised guest experience set us apart from the rest. These distinguishing features have been honed over nearly two decades, reflecting our expertise and commitment to providing next-level service. At Heavenly Desserts, we have over 700 shining stars across our UK stores, each of which endeavour to deliver hospitality moments to each and every guest which come through our doors. Hospitality is the heart of what we do and our teams know how first class service contributes to the Heavenly Desserts experience. Award Winning We're proud of the dedication, creativity, and sheer passion we put into every dessert that leaves our kitchen. But don't just take our word for it... Our friends at Deliveroo crowned us with the Best Dessert Restaurant Award, and we're on cloud nine! It's a testament to our unwavering dedication, creativity, and genuine passion for crafting the best desserts on the scene. MENU Discover the world of Heavenly Desserts CLICK & COLLECT Jump the queue and order online with click & collect. OUR APP Get rewarded with our new app

Earn rewards, skip queues and order your favourite desserts fast with the Heavenly Desserts app. Download today and get £5 off your first order. Notre histoire New Page New Page New Page Copy of HOME New Page MENU CHOOSE STORE À PROPOS DE NOUS À PROPOS DE NOUS New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS EMPLACEMENTS New Page New Page LIVRE Members DRAFT MENU BUILD 2024 Copy of Home Copy of Home Search Results Experiences More Franchising Made Easy We offer our franchisees a complete property advisory service specialising in locations, leasehold (rent reviews, lease renewals) town planning, business rates, as well as full negotiations of rent-free periods and capital contribution from landlords. Through our network of agents up and down the country, our market knowledge enables us to provide a high-quality service to our franchisees in a sector that is constantly evolving and reacting to the current economic climate. Heavenly Franchising Franchisees are never lost in the system; we take ownership of every job to ensure the process is smooth. Our decisions are based on what is best for the franchisee, not on what is most profitable for Heavenly Desserts. We provide service on Director level for all our franchisees, and this is illustrated by our proven track record of successfully located premises and excellent negotiated leases with support of our approved team of recommended lawyers. We work hand-in-hand with our franchisees to ensure their objectives are not only met, but exceeded; we apply added value and fresh innovative ideas to deliver results. The Shopfit Each store fit-out is individually designed by the Heavenly Desserts architectural team so that no two stores will ever be entirely the same. We will work together to find the best solution to all our needs. From there Heavenly Desserts will manage and control the design, build, and handover of the store via a ‘turn key’ shop-fit solution. • No Cooking • No Extraction • No Gas Required • No Alcohol • Easy A3 Application Funding Your Heavenly Dream Paul Davies, a BFA accredited franchise consultant working within the UK and International markets, has expertise in, and access to franchise funding right across the globe. The expertise is there for putting this in place for small, medium or large entities. No amount is too small or too large, but must be reasonably matched by the quality of the applicant. Your Heavenly Desserts The service we offer is from concept to completion of entire shopfit to delivery and installation. This involves full layout designs, 3D renders and elevation, M&E Design, full fitout of the shopfit including manufacturing of all the furniture. Full compliance with building control regulations and implementation of a fire risk assessment. We create interior design visuals to satisfy a wide variety of purposes. From marketing to personal use, we can help you visualise your new store when all you have is a floor plan or even a sketch.

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. Accueil Experiences Expériences We're not offering any experiences at the moment. Check back soon.

Heavenly Desserts have dessert shop locations across the UK. Click to find the closest store to where you live and try our award-winning desserts you are sure to enjoy. Our location s Select Region ABERDEEN Next BATH Next BIRMINGHAM, HANDSWORTH Next BIRMINGHAM, SUTTON COLDFIELD Next BRADFORD, LEEDS ROAD Next CAMBRIDGE Next COLCHESTER Next DUNDEE Next GLASGOW, FORT Next LEAMINGTON SPA Next LIVERPOOL Next LONDON, EALING Next LONDON, HOUNSLOW Next LONDON, STRATFORD Next LONDON, WEMBLEY Next MANCHESTER, RUSHOLME Next MILTON KEYNES Next NOTTINGHAM Next PRESTON Next SHEFFIELD Next WALSALL Next YORK Next BASILDON Next BATLEY Next BIRMINGHAM, MOSELEY Next BLACKBURN Next BRIGHTON Next CARDIFF Next COVENTRY Next EDINBURGH, FOUNTAIN PARK Next HUDDERSFIELD Next LEEDS Next LLANDUDNO Next LONDON, ELEPHANT AND CASTLE Next LONDON, KINGSBURY Next LONDON, TOOTING Next LOUGHBOROUGH Next MERRY HILL Next NEWCASTLE Next OXFORD Next ROTHERHAM Next SLOUGH Next WATFORD Next BASINGSTOKE Next BEDFORD Next BIRMINGHAM, SHIRLEY Next BRADFORD, GREAT HORTON RD Next BURNLEY Next CASTLEFORD Next DERBY Next GLASGOW, CITY Next HULL Next LEICESTER Next LONDON, CROYDON Next LONDON, GALLIONS REACH Next LONDON, MARYLEBONE Next LONDON, WALTHAMSTOW Next MANCHESTER, CHEETHAM HILL Next MIDDLESBROUGH Next NORTHAMPTON Next PETERBOROUGH Next RUSHDEN LAKES Next SOUTHAMPTON Next WOLVERHAMPTON Next "One of my favourite dessert places... been here a few times now and its become my local go to dessert spot! So many different options to choose from, desserts taste just as delicious as they look & service has always been really good!" Dhanvi Shah, May 2023

Click to find out how you could become a Franchise partner of Heavenly Desserts and grow your business portfolio. Notre histoire Copy of HOME New Page MENU CHOOSE STORE À PROPOS DE NOUS À PROPOS DE NOUS New Page New Page New Page New Page New Page New Page À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS EMPLACEMENTS New Page New Page LIVRE Members DRAFT MENU BUILD 2024 Copy of Home More heavenly FRANCHISING WITH Founded in 2008 and expanding into its current form in 2012, Heavenly Desserts offers the opportunity for people to enjoy a luxurious sweet creation throughout the UK. Heavenly Desserts continues to be an innovator in the world of luxury desserts and for our future development, we have invested in an infrastructure with a capability to build a 200 outlet franchise system. Heavenly Desserts is looking for new franchise partners who have the appetite for multiple units and could be either an existing food and beverage franchisee or someone looking to diversify their business portfolio or a new franchisee with great food and beverage experience looking to create their own business with a trusted brand. We offer development opportunities to incoming, quality franchisees in three formats; neighbourhood, café and flagship. our floor-space requirements range between; 900 – 1,200 square foot for a circa 30 seat neighbourhood store. 1,300 - 1,700 square foot for a circa 50 seat café store. 2,000 – 2,200 square foot for a circa 80 seat flagship larger store The number of sweet bakery and dessert treats that Britons munch through each year. NDP Group The increase in the sweet bakery and dessert sales over the past 5 years. NDP Group FINANCIAL SUPPORT Assistance with gaining bank funding on excellent terms. A clear and transparent financial model. A fair, principled, and even-handed franchise agreement. TRAINING & RECRUITMENT A comprehensive and industry leading training programme. Assistance with employee recruitment. STORE DEVELOPMENT Delivery of an exclusive territory within our comprehensive and modern mapping process. Access to our first-class supplier chain. Provision of a complete turnkey operation, fully fitted and equipped. OPERATIONAL SUPPORT Experienced and thorough operational support at both store and HQ level. Back-of-house administrative support included. We can provide support with finding the right solution to look after your VAT, monthly P&L statements, payroll service and year-end accounts, allowing you to focus on your guests and your growing your business. MARKETING SUPPORT Exciting and varied marketing programmes, starting with local, then regional and national events, as our store base grows. FUTURE PLANNING Suitable franchisees will be offered the opportunity to develop their own store base over an agreed period; Not too fast, not too slow. We discuss your exit strategy before you even start, as we know each person wants their own outcomes and we help you work towards that. Interested? We'd love to hear from you. Name Occupation Email Phone Number 1st prefered location 2nd prefered location 3rd prefered location How did you hear about us? Choose an option Investment Capital Choose an option Your message Send Thanks for submitting!