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Click to find out how you could become a Franchise partner of Heavenly Desserts and grow your business portfolio. Notre histoire Copy of HOME New Page MENU CHOOSE STORE À PROPOS DE NOUS À PROPOS DE NOUS New Page New Page New Page New Page New Page New Page À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS EMPLACEMENTS New Page New Page LIVRE Members DRAFT MENU BUILD 2024 Copy of Home More heavenly FRANCHISING WITH Founded in 2008 and expanding into its current form in 2012, Heavenly Desserts offers the opportunity for people to enjoy a luxurious sweet creation throughout the UK. Heavenly Desserts continues to be an innovator in the world of luxury desserts and for our future development, we have invested in an infrastructure with a capability to build a 200 outlet franchise system. Heavenly Desserts is looking for new franchise partners who have the appetite for multiple units and could be either an existing food and beverage franchisee or someone looking to diversify their business portfolio or a new franchisee with great food and beverage experience looking to create their own business with a trusted brand. We offer development opportunities to incoming, quality franchisees in three formats; neighbourhood, café and flagship. our floor-space requirements range between; 900 – 1,200 square foot for a circa 30 seat neighbourhood store. 1,300 - 1,700 square foot for a circa 50 seat café store. 2,000 – 2,200 square foot for a circa 80 seat flagship larger store The number of sweet bakery and dessert treats that Britons munch through each year. NDP Group The increase in the sweet bakery and dessert sales over the past 5 years. NDP Group FINANCIAL SUPPORT Assistance with gaining bank funding on excellent terms. A clear and transparent financial model. A fair, principled, and even-handed franchise agreement. TRAINING & RECRUITMENT A comprehensive and industry leading training programme. Assistance with employee recruitment. STORE DEVELOPMENT Delivery of an exclusive territory within our comprehensive and modern mapping process. Access to our first-class supplier chain. Provision of a complete turnkey operation, fully fitted and equipped. OPERATIONAL SUPPORT Experienced and thorough operational support at both store and HQ level. Back-of-house administrative support included. We can provide support with finding the right solution to look after your VAT, monthly P&L statements, payroll service and year-end accounts, allowing you to focus on your guests and your growing your business. MARKETING SUPPORT Exciting and varied marketing programmes, starting with local, then regional and national events, as our store base grows. FUTURE PLANNING Suitable franchisees will be offered the opportunity to develop their own store base over an agreed period; Not too fast, not too slow. We discuss your exit strategy before you even start, as we know each person wants their own outcomes and we help you work towards that. Interested? We'd love to hear from you. Name Occupation Email Phone Number 1st prefered location 2nd prefered location 3rd prefered location How did you hear about us? Choose an option Investment Capital Choose an option Your message Send Thanks for submitting!

Heavenly Desserts have dessert shop locations across the UK. Click to find the closest store to where you live and try our award-winning desserts you are sure to enjoy. Our location s Select Region ABERDEEN Next BATH Next BIRMINGHAM, HANDSWORTH Next BIRMINGHAM, SUTTON COLDFIELD Next BRADFORD, LEEDS ROAD Next CAMBRIDGE Next COLCHESTER Next DUNDEE Next GLASGOW, FORT Next LEAMINGTON SPA Next LIVERPOOL Next LONDON, EALING Next LONDON, HOUNSLOW Next LONDON, STRATFORD Next LONDON, WEMBLEY Next MANCHESTER, RUSHOLME Next MILTON KEYNES Next NOTTINGHAM Next PRESTON Next SHEFFIELD Next WALSALL Next YORK Next BASILDON Next BATLEY Next BIRMINGHAM, MOSELEY Next BLACKBURN Next BRIGHTON Next CARDIFF Next COVENTRY Next EDINBURGH, FOUNTAIN PARK Next HUDDERSFIELD Next LEEDS Next LLANDUDNO Next LONDON, ELEPHANT AND CASTLE Next LONDON, KINGSBURY Next LONDON, TOOTING Next LOUGHBOROUGH Next MERRY HILL Next NEWCASTLE Next OXFORD Next ROTHERHAM Next SLOUGH Next WATFORD Next BASINGSTOKE Next BEDFORD Next BIRMINGHAM, SHIRLEY Next BRADFORD, GREAT HORTON RD Next BURNLEY Next CASTLEFORD Next DERBY Next GLASGOW, CITY Next HULL Next LEICESTER Next LONDON, CROYDON Next LONDON, GALLIONS REACH Next LONDON, MARYLEBONE Next LONDON, WALTHAMSTOW Next MANCHESTER, CHEETHAM HILL Next MIDDLESBROUGH Next NORTHAMPTON Next PETERBOROUGH Next RUSHDEN LAKES Next SOUTHAMPTON Next WOLVERHAMPTON Next "One of my favourite dessert places... been here a few times now and its become my local go to dessert spot! So many different options to choose from, desserts taste just as delicious as they look & service has always been really good!" Dhanvi Shah, May 2023

Since 2008, Heavenly Desserts the UK's number one dessert restaurant have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. CHECK IT OUT NOTRE APPLICATION Accédez instantanément à des offres exclusives et commencez à accumuler vos points de récompense dès aujourd'hui. CLIQUEZ ET COLLECTEZ Commandez votre expérience Heavenly Desserts en ligne et récupérez en magasin. CARTES CADEAUX Vous aimez quelqu'un qui aime les desserts ? Le cadeau parfait pour les anniversaires et les fêtes. Join the club and be the first to find out about our latest news and receive exclusive offers... First Name Email Date of birthday * required Gender Select Your Favourite Location Which restaurant? Tick here to allow us to send you emails with great offers & information about what's going on at our restaurants. * JOIN Thanks for submitting! Follow us on Instagram @heavenlydesserts Load More CÉLESTE À MAISON Notre célèbre glace italienne, notre chocolat belge et bien plus encore à déguster dans le confort de votre foyer. LA FRANCHISE AVEC NOUS Vous rêvez de posséder votre propre restaurant et comprenez le vrai sens de l'hospitalité ? Aucun post publié dans cette langue actuellement Dès que de nouveaux posts seront publiés, vous les verrez ici.

Join the Heavenly Desserts family and realise your future career as a team member, supervisor, or manager. View our latest roles across all our locations here. Notre histoire Our dessert restaurants are truly one-of-a-kind places to work (though we might be a bit biased!) For 15 years, we've had one simple aim- to deliver amazing dessert experiences that spark joy for every guest, and we're pretty proud of what we do. To maintain our commitment to quality, we need top-tier talent on our team. That's why we place a high value on recruiting the best hospitality professionals out there. We work hard, support each other, and have fun while doing it. And when we succeed, we celebrate together. Finding great people can be tough, but we're dedicated to providing flexible working patterns, a great working environment, and ample opportunities for advancement. We're committed to helping our employees develop into fantastic team members, supervisors, and managers. Whether you're just starting out in your career, looking for a change of pace, or searching for a company you can trust to grow with, we'd love to welcome you into our family. APPLY FOR A ROLE WITH US Upload your CV Upload your CV Upload supported file (Max 15MB) First name Last name Email Phone Which location are you applying for? Location Position Choose an option Tell us a little bit about yourself... Subscribe to our newsletter? View terms of use SUBMIT

Read more about Heavenly Dessert's Privacy Policy and how we use your data online here. Notre histoire Privacy Policy Heavenly Desserts heavenlydesserts.co.uk Last updated: 8 April 2026 | Version 3.2 Franchise Notice: Heavenly Desserts restaurants are operated by independent franchisees. This privacy policy covers Heavenly Desserts’ corporate website and centrally managed marketing activities only. Each franchisee is an independent data controller responsible for the personal data they collect and process in their restaurant (including staff records, CCTV, and in-store transactions). Please ask your local restaurant for details of their own privacy practices. 1. Who We Are Data Controller: Heavenly Desserts Franchise Ltd Company No. 10434042 23 Brunel Parkway, Pride Park, Derby, DE24 8HR ICO Registration: ZB971761 Email: info@heavenlydesserts.co.uk We are the data controller for the personal information collected through our website (heavenlydesserts.co.uk), our mobile app, our email marketing, and our centrally managed customer services. This means we decide how and why your personal information is used, and we are responsible for protecting it. This policy explains what personal information we collect, why we collect it, how we use it, who we share it with, how long we keep it, and what rights you have. It applies to everyone who uses our website, app, or interacts with our marketing. 2. The Law That Applies We comply with the following UK data protection legislation: The UK General Data Protection Regulation (UK GDPR) The Data Protection Act 2018 (DPA 2018) The Data (Use and Access) Act 2025 (DUA Act) — which amends the UK GDPR, DPA 2018, and PECR The Privacy and Electronic Communications Regulations 2003 (PECR) — as amended by the DUA Act ICO Codes of Practice and regulatory guidance Where we process personal information of individuals in the European Union (for example, through our German website heavenlydesserts.de), we also comply with the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and the German Telecommunications-Telemedia Data Protection Act (TDDDG). Our German-specific privacy notice is available separately on heavenlydesserts.de. 3. What Personal Information We Collect Information you give us Your name, email address, and phone number — when you sign up for our newsletter, contact us, or make an enquiry Your order details and delivery address — when you place an order through our website or app Your account details — when you create an account or join our loyalty programme Your payment information — when you make a purchase (processed securely by our payment provider; we do not store your full card details) Your feedback and correspondence — when you contact us, leave a review, or respond to a survey Your franchise enquiry details — if you express interest in becoming a franchisee (including your name, occupation, contact details, preferred locations, and investment range) Information we collect automatically Device and browser information — your IP address, browser type, operating system, and screen resolution How you use our website — pages visited, time spent, links clicked, and referral source Cookie and tracking data — subject to your consent choices (see Section 8 below) Location data — approximate location based on your IP address (we do not track your precise GPS location without your permission) Information from other sources Social media platforms — if you interact with us through Instagram, Facebook, or TikTok, the platform may share limited profile information with us in accordance with their own privacy policies Third-party booking or ordering platforms — if you book a table or place an order through a third-party service linked to our website 4. Why We Use Your Information We only use your personal information where we have a lawful reason to do so. The table below sets out what we do with your information, why, and the legal basis we rely on. What we do Why Legal Basis Process your orders and deliver your food To fulfil your order and provide the service you’ve requested Contract performance (UK GDPR Art. 6(1)(b)) Manage your account and loyalty membership To provide you with account features, loyalty points, and personalised offers Contract performance (UK GDPR Art. 6(1)(b)) Process payments To take payment for orders securely Contract performance (UK GDPR Art. 6(1)(b)) Send you marketing emails and newsletters To keep you informed about offers, events, and new locations Consent (UK GDPR Art. 6(1)(a)) or Soft opt-in (PECR Reg. 22) Analyse website usage and improve our services To understand how people use our website and make it better Recognised legitimate interest (DUA Act — statistical analytics exception) or Consent for non-exempt tracking. The statistical analytics exception only applies where: (i) processing is for aggregate statistics only; (ii) no individual tracking occurs; (iii) IP addresses are anonymised; and (iv) data is not used for any other purpose. Respond to your enquiries and complaints To answer your questions and resolve issues Legitimate interest (UK GDPR Art. 6(1)(f)) Process franchise enquiries To assess and respond to expressions of interest in becoming a franchisee Legitimate interest (UK GDPR Art. 6(1)(f)) Prevent fraud and protect security To detect and prevent fraudulent activity and protect our website Contract performance (UK GDPR Art. 6(1)(b)) Comply with legal obligations To meet tax, accounting, and regulatory requirements Contract performance (UK GDPR Art. 6(1)(b)) Where we rely on legitimate interest, we have carried out a balancing assessment to ensure our interests do not override your rights and freedoms. You can ask us for details of these assessments at any time by contacting us. 5. Marketing Communications We will only send you marketing emails if you have given us your consent, or if you have previously purchased from us and we are sending you information about similar products or services (known as the “soft opt-in” under PECR Regulation 22). The soft opt-in only applies where: (i) you purchased a product or service from us; (ii) we are marketing our own similar products or services (not third-party products); and (iii) you were given a clear and simple opportunity to opt out at the time of purchase, and we continue to offer that opportunity in every subsequent message. Every marketing email we send includes a clear unsubscribe link. You can opt out at any time and we will stop sending you marketing within 48 hours of your request. We do not share your email address with any third party for their own marketing purposes. 6. Who We Share Your Information With We share your personal information with the following categories of organisations, all of whom are bound by data processing agreements and are required to protect your information: Category What they do for us Where data is processed E-commerce platform (incoming) Our website is migrating to a new e-commerce platform for online ordering EU (Ireland) / Canada Social media platforms We maintain business pages on social media. When you interact with our pages, the platform processes your data under their own privacy policy. EU (Ireland) / USA (with safeguards) Ordering and loyalty platform Manages our online ordering, table bookings, and loyalty programme UK Payment processor Processes card payments securely. We do not see or store your full card number. EU (Ireland) Email marketing platform Sends our newsletters and marketing emails to subscribers who have opted in USA (Data Privacy Framework certified, with Standard Contractual Clauses) Analytics provider Helps us understand how people use our website so we can improve it. IP addresses are anonymised. EU (Ireland) / USA (with safeguards) Cookie consent platform Manages your cookie preferences and records your consent choices EU (Germany) Website hosting provider Hosts our website and processes form submissions on our behalf EU / Israel (adequate jurisdiction) We may also share your information with law enforcement, regulators, or other authorities if we are required to do so by law or to protect our legal rights. We do not sell your personal information to anyone. 7. International Data Transfers Some of our service providers process data outside the UK. When this happens, we ensure your information is protected by one or more of the following safeguards: The country has been assessed as providing an adequate level of data protection (an “adequacy regulation” under UK GDPR) An International Data Transfer Agreement (IDTA) or the ICO’s Addendum to EU Standard Contractual Clauses is in place with the recipient — these are the UK-specific transfer mechanisms approved by the ICO under UK GDPR The recipient is certified under the EU-US or UK-US Data Privacy Framework We have carried out a Transfer Risk Assessment to confirm the transfer does not undermine the protection of your information You can ask us for details of the safeguards in place for any specific transfer by contacting us. 8. Cookies and Similar Technologies Our website uses cookies and similar technologies. A cookie is a small file placed on your device that helps us provide and improve our services. Cookies that do not require your consent Under PECR (as amended by the DUA Act 2025), certain cookies do not require your prior consent: Essential cookies — essential for the website to function (for example, security tokens, session management, and your cookie consent preferences) Analytics cookies — where the sole purpose is to collect aggregate statistics to improve our website, and we provide you with clear information and a simple way to opt out Functional cookies — where the purpose is to adapt how the site looks or works for your device or preferences Cookies that require your consent The following types of cookies are only placed on your device if you give us your consent through our cookie banner: Marketing cookies — used by social media platforms and advertising networks to show you relevant advertisements Third-party tracking cookies — placed by embedded content (such as social media feeds) that may transfer data to third-party servers You can change your cookie preferences at any time by clicking the cookie settings link in bottom left of our website. Our separate Cookie Policy provides full details of each cookie we use, its purpose, and how long it lasts. We take our cookie obligations seriously. If you have any concerns about how we use cookies, please contact us or visit our separate Cookie Policy for full details. 9. How Long We Keep Your Information We keep your personal information only for as long as we need it for the purposes described in this policy, or as required by law Type of information How long we keep it Why Order and transaction records 6 years from the date of the transaction UK tax and accounting law (HMRC requirements) Marketing consent records For as long as you remain subscribed, plus 6 years after you unsubscribe To demonstrate we had valid consent if challenged Website analytics data 14 months maximum Minimise data held; best practice Cookie consent records 12 months, then re-consent requested ICO guidance on consent freshness Customer service records 3 years after the enquiry is closed To resolve follow-up issues and complaints Franchise enquiry records 3 years after last contact To manage the franchise application pipeline; to respond to follow-up enquiries from applicants; and to defend any legal claim arising from the franchise application process. The 3-year period reflects the standard limitation period under the Limitation Act 1980 for contractual and pre-contractual claims. Account and loyalty data For as long as your account is active, plus 2 years after closure To allow account reactivation and resolve disputes When the retention period expires, we securely delete or anonymise the information so it can no longer identify you. 10. Your Data Protection Rights Under UK data protection law, you have the following rights. These are not absolute — some apply only in certain circumstances. Right What it means Access You can ask us for a copy of the personal information we hold about you. Under the DUA Act 2025, we will carry out a reasonable and proportionate search to locate your information. Withdraw consent Where we rely on your consent, you can withdraw it at any time. This does not affect any processing that took place before you withdrew consent. Object to direct marketing You have an absolute right to object at any time to us using your personal information for direct marketing purposes. This right is unconditional — we do not need to demonstrate compelling grounds and we must stop immediately. To exercise this right, contact us at info@heavenlydesserts.co.uk or use the unsubscribe link in any marketing email. Objection You can object to our use of your information where we rely on legitimate interest. We will stop unless we can demonstrate compelling grounds. Data portability You can ask us to provide your information in a structured, commonly used format so you can transfer it to another organisation. Restriction You can ask us to limit how we use your information while a concern is being resolved. Erasure You can ask us to delete your personal information in certain circumstances (for example, if we no longer need it or you withdraw your consent). Rectification You can ask us to correct any information that is inaccurate or incomplete. Complaint You have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data protection rights have been breached. To exercise any of these rights, please contact us at info@heavenlydesserts.co.uk . We will respond within one month. If your request is complex, we may extend this by a further two months and will let you know. 11. Children’s Privacy Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental or guardian consent. If you are under 13, please ask a parent or guardian before using our website or providing any personal information. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately at info@heavenlydesserts.co.uk and we will delete it. Where we rely on consent to process personal data and the user is under 13, we require a parent or guardian to provide that consent on their behalf, in accordance with UK GDPR Article 8 and the Data Protection Act 2018. Children aged 13 and over may provide their own consent for data processing. Where our services are likely to be accessed by children under 18, we apply the standards set out in the ICO’s Age Appropriate Design Code (Children’s Code). This means we apply privacy by default, minimise data collection, disable non-essential cookies by default for younger users, and do not use nudge techniques to encourage children to share more information than necessary. If you are a parent or guardian and believe we have collected personal information about a child under 13 without appropriate consent, please contact us immediately at info@heavenlydesserts.co.uk and we will delete it. 12. How We Protect Your Information We take the security of your personal information seriously and use appropriate technical and organisational measures to protect it, including: Encryption of data in transit (HTTPS/TLS) across all our websites Access controls limiting who within our organisation can access personal information Regular security reviews of our website and the services we use Confidentiality obligations on all staff who handle personal data Data processing agreements with all third-party service providers No system is completely secure. If you believe your information has been compromised, please contact us immediately. 13. Automated Decision-Making We do not currently use any automated decision-making (including profiling) that produces legal effects or similarly significant effects on you. If this changes, we will update this policy and, where required, seek your consent or provide you with the right to contest the decision and request human review. 14. Changes to This Policy We may update this privacy policy from time to time to reflect changes in how we use your information, changes in the law, or updates to our services. When we make significant changes, we will notify you by placing a prominent notice on our website and, where you are a registered user, by email. The “Last updated” date at the top of this policy will always show when it was last revised. 15. Contact Us If you have any questions about this privacy policy, want to exercise your data protection rights, or have a concern about how we handle your information, please contact us: Email: info@heavenlydesserts.co.uk Post: Privacy Enquiries, Heavenly Desserts Franchise Ltd, 23 Brunel Parkway, Pride Park, Derby, DE24 8HR Supervisory Authority You have the right to raise a concern with the UK’s data protection regulator: Information Commissioner’s Office (ICO) Website: ico.org.uk Telephone: 0303 123 1113 Live chat: available on the ICO website We would appreciate the opportunity to address your concerns directly before you contact the ICO, but you are entitled to contact them at any time.

Founded in 2008, Heavenly Desserts have dessert store across the UK, with award-winning desserts to deliver memorable experiences. Click to find out more. Notre histoire beginnings FROM HUMBLE Our journey started small, but our vision has always been big – to share our award-winning creations with dessert lovers all over the world. Made with love, dedication, and passion, our desserts will create heavenly moments for all who visit. For over a decade, we’ve been delighting customers with our delicious desserts. We opened our doors in 2008 and have led the way in dessert dining ever since. We now operate over 50+ locations in the UK, with big international ambitions. The mission is simple - to deliver memorable dessert experiences that spark joy for every guest. Our Environments Each Heavenly restaurant is unique in its interiors, decor and identity. With no two stores the same, we offer our guests an entirely new experience wherever they visit. Influenced by local culture, each restaurant design brings something fresh to its location. From moody and dark to pastel tones, each restaurant offers the same elegant feel that defines us as a brand. Brass finishes along with rich colour in earthy tones create a distinctive and refined feel to our stores, offering an atmospheric and enticing environment. Our Menu Designed to delight your senses, our menu continues to innovate dessert dining using only the finest ingredients. With flavours ranging from classic to contemporary, our desserts deliver a dining experience like no other. From signature dishes such as the Croffle, to experimental dessert tapas inspired from all corners of the world, our menu has been expertly curated by our devoted and talented team behind the scenes; beautifully brought to life by our dessert artisans. Hospitality Our exceptional table service and personalised guest experience set us apart from the rest. These distinguishing features have been honed over nearly two decades, reflecting our expertise and commitment to providing next-level service. At Heavenly Desserts, we have over 700 shining stars across our UK stores, each of which endeavour to deliver hospitality moments to each and every guest which come through our doors. Hospitality is the heart of what we do and our teams know how first class service contributes to the Heavenly Desserts experience. Award Winning We're proud of the dedication, creativity, and sheer passion we put into every dessert that leaves our kitchen. But don't just take our word for it... Our friends at Deliveroo crowned us with the Best Dessert Restaurant Award, and we're on cloud nine! It's a testament to our unwavering dedication, creativity, and genuine passion for crafting the best desserts on the scene. MENU Discover the world of Heavenly Desserts CLICK & COLLECT Jump the queue and order online with click & collect. OUR APP Get rewarded with our new app

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. Cookie Dough and French Toasts < BACK BUTTERSCOTCH & WALNUT DOUBLE MILK CHOCOLATE WHITE CHOCOLATE & RASPBERRY LOTUS BISCOFF & WHITE CHOCOLATE THE ROYALE DARK CHOCOLATE AND PISTACHIO BISCOFF & BANANA FRENCH TOAST BERRY FRENCH TOAST

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. Milk Cakes and Cheesecakes < BACK VANILLA, PISTACHIO & ROSE MILK CAKE LOTUS BISCOFF MILK CAKE SAFFRON MILK CAKE LOTUS BISCOFF & WHITE CHOCOLATE CHEESECAKE ETON MESS CHEESECAKE SAN SEBASTIAN CHEESECAKE GROW UP

Since 2008, Heavenly Desserts the UK's number one dessert restaurant have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. New Beginnings CARTES CADEAUX YOUR REWARDS CARTES CADEAUX OUR MENU Vous aimez quelqu'un qui aime les desserts ? Le cadeau parfait pour les anniversaires et les fêtes. CLIQUEZ ET COLLECTEZ Commandez votre expérience Heavenly Desserts en ligne et récupérez en magasin. NOTRE APPLICATION Accédez instantanément à des offres exclusives et commencez à accumuler vos points de récompense dès aujourd'hui. RESOLUTIONS AWAIT Join the club and be the first to find out about our latest news and receive exclusive offers... Notre carte Prêt à ravir vos sens et à créer des souvenirs encore plus doux, place à notre nouvelle carte. Créé avec dévouement et passion, notre menu a été « fait avec amour » et créera des moments paradisiaques pour tous ceux qui en feront l'expérience. NOS CARTES Our Restaurants The UK's number one dessert restaurant FIND NEAREST LOCATION CÉLESTE À MAISON Notre célèbre glace italienne, notre chocolat belge et bien plus encore à déguster dans le confort de votre foyer. NOTRE FONDATION Notre mission est d'apporter des installations d'eau potable à ceux qui en ont besoin, à travers le monde. LA FRANCHISE AVEC NOUS Vous rêvez de posséder votre propre restaurant et comprenez le vrai sens de l'hospitalité ? Aucun post publié dans cette langue actuellement Dès que de nouveaux posts seront publiés, vous les verrez ici. Choose YOUR COUNTRY UK USA CANADA PAKISTAN

Explore our our allergens guide, for clear, up-to-date details on all major allergens. Helping you choose dishes safely. Covering all UK restaurants. Enclenchez votre printemps ALLERGENS GUIDE- UK DOWNLOAD ALLERGENS GUIDE JANUARY CAMPAIGN ALLERGENS

Since 2008, Heavenly Desserts have been delighting customers with delicious desserts. Our award-winning creations deliver memorable dessert experiences that spark joy for every guest. Accueil Experiences Expériences We're not offering any experiences at the moment. Check back soon.

Learn more about Heavenly Desserts' comprehensive and industry-leading training program for our franchise stores. Notre histoire New Page New Page Copy of HOME New Page MENU CHOOSE STORE À PROPOS DE NOUS À PROPOS DE NOUS New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page New Page À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS EMPLACEMENTS New Page New Page LIVRE Members DRAFT MENU BUILD 2024 Copy of Home Copy of Home Search Results Experiences More Industry-leading Training Programme Here at Heavenly Desserts, we take pride in our ability to provide a comprehensive and industry-leading training program. This begins once a store opening date has been provided. Pre-store opening franchisee training occurs in one of our company stores. For 1 week, franchisees get to experience how a store runs on a day to day basis, and are expected to work in each section of store operations. This begins in the Barista area, learning how to make milkshakes, mojitos all the way down to practicing latte art. You will then learn the secrets to decorating a beautiful dessert, and how to handle the pressures of a busy kitchen. Furthermore, we cover stock management, keeping staff happy and sales analysis modules in this training phase. The Next Steps On the Front of House, we show our attention to detail approach to customer service. Franchisees learn how to serve customers, the importance of good service, smiling, going the extra mile as well as how to carry 3 plates with 2 hands, and balance a tray full of milkshakes without panicking! The next stage of our openings process is hiring. Our experienced new store openings team will front-run the recruitment process, using their experience within Heavenly Desserts and an aptitude for talent management to ensure you start with a winning team. Recruitment is usually carried out over 2 days, with the franchisee present to further increase their familiarity in the process, which they will need for success in the future. The Final Steps Finally, pre-opening the store involves 2 weeks of intense training for staff. During the 2 weeks, everything needed to efficiently operate a store to high standards is covered. With lots of practice days to ensure that your very first customers get to experience Heavenly Desserts to the fullest. During this period, staff get to practice making desserts, serving (mock) customers, and carrying out daily cleaning tasks. Our industry leading training programs also ensures that all legal compliance areas are fully trained and covered such as food hygiene, allergens awareness and keeping Covid safe. The final stage of training is on shift supervision. Our experienced new store opening team assist to manage the store for the first 7 days of opening. Where they will pick up on any and every detail related to service. We also help the manager create rota’s and manage stock, and establish a healthy working culture within the store.